Customer Service Support

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Customer Service Support

• Location: Wichita, Kansas 67202
• Employment type: W-2 Hourly
• Work model: On-site
• Posted 3 weeks ago
• Job ID: JPC - 210103

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Job Description

Customer Service Support - Wichita, KS

About the Role

Join our team as a Customer Service Support professional at 825 E Douglas Ave, Wichita, KS 67202. This is a 6-month contract position, Monday to Friday, 9 am to 6 pm, offering $20.80/hr on W2. You'll play a pivotal role in ensuring smooth order management processes, supporting customer service activities, and driving positive customer experiences within a dynamic and collaborative environment.

Responsibilities

• Execute routine order management tasks, including intake, confirmation, processing, and fulfillment.
• Communicate order status and updates to internal stakeholders and customer-facing teams.
• Identify and assist in resolving process obstacles, escalating complex issues as needed.
• Generate order-related documents per established procedures.
• Confirm credit, contract, pricing, stock allocation, and transportation availability for simple customer orders.
• Address administrative and clerical issues following defined procedures.
• Maintain accurate records and support contract balances, invoicing, and order completion.
• Collaborate with cross-functional teams to ensure seamless customer service delivery.
• Perform other duties as assigned by management.

Required Skills and Experience

• High school diploma or equivalent.
• 1-3 years of customer service or related experience.
• Strong communication skills.
• Detail orientation.
• Problem-solving ability.
• Proficient in order management processes.
• Ability to follow procedures and escalate issues appropriately.

Preferred Skills

• Experience in order fulfillment environments.
• Familiarity with contract and pricing verification.
• Previous exposure to cross-functional teamwork.

Benefits

• Competitive hourly pay.
• Opportunity to gain hands-on experience in order management and customer support.
• Collaborative and inclusive work culture.
• Career growth potential through exposure to diverse customer service operations.
• Convenient weekday work schedule.

How to Apply

If you're ready to contribute to a high-performing team and develop your customer service career, submit your application today!

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Job details

Job ID JPC - 210103

Location Wichita, Kansas, United States

Work Model On-site

Employment Type W-2 Hourly

Experience 1-3 years

Pay Rate $20.80 (Hourly)

Posted September 22, 2026

Skills Customer Service Support

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