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Customer Services Representative - Remote

Spade Recruiting
  • Dallas, TX
  • Remote
  • $55,000–$60,000 Per Year
  • Full-time
  • Instant Apply
Today

Job Description

We are looking for motivated, dependable individuals who enjoy working with people and are interested in developing a long-term career in a remote environment. As a Benefits Representative, you will connect with union members and their families to review available benefit programs, answer questions, and provide assistance throughout the enrollment process.

This is a 100% remote position that allows you to work from home while meeting with members through video conferences, phone calls, and online platforms. No prior industry experience is required, as comprehensive training, mentorship, and ongoing support are provided.

What We Offer

  • Fully remote, work-from-home opportunity
  • Weekly compensation and performance-based bonuses
  • Comprehensive training and onboarding
  • Ongoing mentorship and professional support
  • Career advancement and leadership development opportunities
  • Health benefit options after the qualifying period
  • Potential to earn residual income
  • Supportive, team-oriented work environment
  • Opportunities for long-term professional growth

Job Responsibilities

Key Responsibilities

  • Connect with members through scheduled calls and virtual meetings
  • Review available benefit programs and explain coverage options
  • Assist members with applications and online enrollment procedures
  • Respond to questions and provide clear, accurate information
  • Maintain organized records of member interactions and appointments
  • Follow up with members to ensure their needs are addressed
  • Participate in regular team meetings, training, and development sessions
  • Deliver a professional and positive experience throughout the enrollment process

     

Numbers & Facts

LocationDallas, TX (
Remote
)
Job TypeFull-time
Salary$55,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Qualifications

Qualifications

  • Strong verbal and written communication skills
  • Friendly, professional, and customer-focused attitude
  • Ability to manage schedules and work independently
  • Basic computer skills and familiarity with online communication tools
  • High school diploma or equivalent
  • Previous experience in customer service, sales, retail, or hospitality is an advantage but not required
  • Willingness to learn new skills and participate in training
  • Reliable internet connection and a suitable home workspace

Join a growing remote team where you can develop valuable skills, support working families, and build a rewarding long-term career.

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Employee Events, Professional Development, Work From Home, Medical, Dental, Vision

Skills

  • Compensation and Benefitsunmatched
  • Customer Support/Serviceunmatched
  • Health Planunmatched
  • Leadershipunmatched
  • Mentoringunmatched
  • Onboardingunmatched
  • Team Playerunmatched
  • Teleconferencingunmatched
  • Videoconferencingunmatched
  • Work From Homeunmatched

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