Customer Services Representative - Remote

Spade Recruiting
  • Houston, TX
  • Remote
  • $55,000–$60,000 Per Year
  • Full-time
  • Instant Apply
Today

Job Description

We’re expanding our remote team and looking for individuals who are organized, eager to learn, and comfortable connecting with people. You’ll work with members who have expressed interest in benefit programs, helping them understand their options and complete the necessary steps online.

No insurance background is needed. With guided training and ongoing team support, you’ll have the resources to develop your skills and grow in the role.

Job Responsibilities

Your day will involve communicating by phone, email, and video to coordinate appointments and provide helpful information. You’ll lead brief Zoom presentations, respond to questions, and assist with digital forms and applications.

 

  • Arrange and confirm virtual appointments with members
  • Deliver clear, professional presentations through Zoom
  • Answer questions and explain available benefit information
  • Guide members through digital applications and required paperwork
  • Maintain accurate records and review files before submission
  • Follow established company processes and compliance requirements
  • Take part in optional training and skill-building sessions

Numbers & Facts

LocationHouston, TX (
Remote
)
Job TypeFull-time
Salary$55,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Qualifications

  • A friendly, professional communication style
  • Strong organization and time-management skills
  • Reliability and the ability to work independently
  • Familiarity with email, Zoom, and basic online platforms
  • A willingness to learn and apply feedback
  • Customer service or sales experience is an asset, though not essential

Interested in joining us? Apply today to learn more about the opportunity.

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Employee Events, Professional Development, Work From Home, Medical, Dental, Vision

Skills

  • Compensation and Benefitsunmatched
  • Customer Support/Serviceunmatched
  • Insuranceunmatched
  • Organizational Skillsunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder