Customer Success Manager

As a Customer Success Manager (CSM), you will be responsible for maintaining customer satisfaction and loyalty. You will work alongside your fellow CSMs to ensure that AssureHire clients are happy and well-cared-for.

Responsibilities:

• Act as the primary liaison for clients throughout the entire customer lifecycle.
• Set up and handle business reviews with clients.
• Build in-depth relationships with clients to understand their business goals.
• Represent clients in collaborations with internal stakeholders to ensure customer issues are being addressed.

Requirements:

• Excellent verbal and written communication skills.
• Strong time-management skills.
• Exceptional attention to detail and organizational skills.
• Ability to manage sensitive information.
• Ability to listen, understand and problem solve.

Perks:

• We are a growing, thriving company with a progressive culture focused on a healthy, fun and fulfilling workplace.
• Fun Fridays with catered food.
• Medical, dental, and vision coverage.
• Stock options.
• Fitness and device stipends.
• Paid training, sick leave, and vacation time.