As a Customer Success Manager (CSM), you will be responsible for maintaining customer satisfaction and loyalty. You will work alongside your fellow CSMs to ensure that AssureHire clients are happy and well-cared-for.
Responsibilities:
Act as the primary liaison for clients throughout the entire customer lifecycle.
Set up and handle business reviews with clients.
Build in-depth relationships with clients to understand their business goals.
Represent clients in collaborations with internal stakeholders to ensure customer issues are being addressed.
Requirements:
Excellent verbal and written communication skills.
Strong time-management skills.
Exceptional attention to detail and organizational skills.
Ability to manage sensitive information.
Ability to listen, understand and problem solve.
Perks:
We are a growing, thriving company with a progressive culture focused on a healthy, fun and fulfilling workplace.
Fun Fridays with catered food.
Medical, dental, and vision coverage.
Stock options.
Fitness and device stipends.
Paid training, sick leave, and vacation time.
Numbers & Facts
Location
Rocklin, California
Website
https://assurehire.com
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Detail Orientedunmatched
Fitnessunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Time Managementunmatched
Writing Skillsunmatched
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