Customer Success (Remote)

BuildAptive
  • Palm Beach, Palm Beach Gardens
  • Remote
    30+ days ago

    Job Description

    Qualifications
    •
    Bachelor’s degree in related field prefreed
    •
    4+ years of relevant work experience
    •
    Proficiency in: Microsoft Office Programs (Excel, Word, Outlook, and PowerPoint)

    •
    Experience in Energy Auditing and/or Retro Commissioning

    •
    Ability to communicate novel or complex concepts and related facts in a clear, concise, organized, and convincing manner in any format (e.g. written, oral, presentation)
    •
    Well-developed interpersonal skills, maturity, credibility, confidence and integrity
    •
    Strong time-management skills and experience managing multiple priorities at once
    •
    Collaborative with strong focus on teamwork
    •
    Excellent work ethic
    •
    Self-motivated
    •
    Passionate about optimizing MEP systems, improving the built environment, and decarbonization
    •
    Occasional overnight travel may be required (Philadelphia, Boston, Chicago)
    •
    When in the field the employee must frequently lift or move objects up to 20 pounds; must be able to climb stairs and endure typical construction site conditions
    •
    Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus


    Responsibilities
    •
    Client Onboarding and training
    •
    Pilot project development
    •
    Field Inspection Template Specification
    •
    Build Operations Team and Playbook
    •
    Build and maintain connections with a wide array of decision-makers (clients, policy leaders, program managers, utilities, partner professionals)
    •
    Support overall Team strategy and performance:
    •
    Duties, responsibilities, and activities will likely change, but changes to the role will be discussed as they are desired/needed
    •
    The majority of the duties will be performed in an office/home office environment
    •
    The remainder of the duties will be performed in the field which will involve trips to projects sites for observation and training



    Numbers & Facts

    LocationPalm Beach, Palm Beach Gardens (
    Remote
    )

    Skills

    • Communication Skillsunmatched
    • Constructionunmatched
    • Interpersonal Skillsunmatched
    • Lift/Move 20 Poundsunmatched
    • Mechanical, Electrical and Plumbing (MEP)unmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • Onboardingunmatched
    • Organizational Skillsunmatched
    • Project Developmentunmatched
    • Project/Program Managementunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Time Managementunmatched

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