Customer Support Associate

Responsibilities: of the Customer Service Associate include: • Assist clients by providing information, answering questions, and ensuring a positive customer experience via email, messenger, or phone call • Communicate with individuals in a professional, compassionate, and empathetic manner • Maintain accurate records and update client information within company systems • Work closely with team members to support client needs and follow up on inquiries • Participate in training programs and professional development initiatives to build industry knowledge Qualifications: for the Customer Service Associate include: • Bachelor's degree is Required • Degrees in Communications, Psychology, or related fields are encouraged to apply • Strong verbal and written communication skills • Ability to demonstrate empathy, active listening, and professionalism • Interest in developing a long-term professional career and gaining business experience Compensation: for the Customer Service Associate: • Salary Range: $20-$23 per hour • Comprehensive Benefits: Health, Vison, Dental, PTO, Paid Holiday and Sick Leave if Required by Law This job opens for applications on 10/16/26. Applications for this job will be accepted for at least 30 days from the posting date.