Bilingual French Customer Support Representative (Volvo Car USA) TTEC
Mahwah, NJ7 days ago
- $21 Per Hour
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Skills
- Call Centersunmatched
- Call Monitoringunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- English Languageunmatched
- French Languageunmatched
- Microsoft Officeunmatched
- Multilingualunmatched
- Order Processingunmatched
- Resolve Customer Issuesunmatched
- SAPunmatched
- Telephone Skillsunmatched
Description
Customer Support needs 3+ years experience
Customer Support requires:
- SAP
- Optical industry
- Bilingual French@$20/HR
- English@$17/hr
- 1+ years call center, hospitality, customer service,
- Temp remote role
- Strong PC skills
- MS Office
- Must pickup equipment in
Customer Support duties:
- Answers incoming calls
- Processed orders
- Resolved customers complaints
- Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards
- . Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
- Takes inbound phone calls for up-to 90% of assigned shift.
- Performs all other duties as assigned.
Numbers & Facts
| Location | Port Washington, New York |
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