Customer Support Rep/ Inbound Call Center (Onsite / 50 Openings)

Join our growing services team! We are immediately hiring 50 Client Support Professionals to deliver world-class service to our account holders.

In this role, you will handle inbound calls in a fast-paced contact center environment. You will assist clients with website/mobile app navigation, cash management products, and general account inquiries.

What We Offer

• Immediate Hiring: 50 open positions with fast-tracked interview processes.
• Career Growth: Designed for professional, career-driven individuals.
• Structured Schedules: 8-hour shifts on a 3-month predictable rotation schedule.

What You Will Do

• Resolve client inquiries regarding financial accounts, mobile apps, and online banking with high accuracy.
• Multi-task efficiently by navigating software systems while speaking with clients.
• Meet key performance metrics focused on service quality and efficiency.
• Collaborate daily within a fast-paced, energetic team environment.

Position Requirements

To be considered, you must meet at least one (1) of the following criteria:

• A completed College Degree OR
• Previous contact center/call center experience

Additional Requirements:

• Strong aptitude for multitasking and adapting quickly to changes.
• High level of professionalism and a commitment to top-tier customer service.

Shift & Location Logistics

• Position Type: 100% Onsite
• Hours: Full-time, 8-hour shifts.
• Operational Window: Shifts fall between 6:00 AM and 10:00 PM (3 total shift variants).
• Rotation: Shifts rotate once every 3 months.