Customer Support Representative / Call Center Position

Boomers Sports Book
  • Las Vegas, Nevada
  • $18 Per Hour
  • Autofill and Review
4 days ago

Job Description

Benefits:
  • 401(k)
  • Paid time off
  • Dental insurance
  • Health insurance
  • Vision insurance
Join a dynamic team at a fast-growing sports wagering company as a Customer Support Representative (call center). You will be the first point of contact for customers, providing timely, knowledgeable, and friendly support across multiple channels.Qualifications & Experience
  • High school diploma or equivalent required. 
  • 2+ years of recent call center experience in the sports betting, gaming, or hospitality industry required. 
  • Must be at least 21 years of age.
  • Must be able to learn and adapt to new technologies.
  • Must be able to obtain and maintain a Nevada gaming registration.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and remain calm under pressure.
  • Familiarity with customer service software and good computer skills.
Physical Requirements:
  • Must be able to sit at a computer workstation and answer calls for an 8+ hour shift.
  • This is a full-time position, in an office, located in the Southwest area of Las Vegas. 
  •  Scheduling flexibility to work any shift, holidays, and weekends due to the sports calendar is expected. 
Compensation: $18.00 per hour

Numbers & Facts

LocationLas Vegas, Nevada

Skills

  • Call Centersunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Computer Workstationsunmatched
  • Customer Relationsunmatched
  • Customer Service Softwareunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Establish Prioritiesunmatched
  • Gamingunmatched
  • Health Insuranceunmatched
  • High School Diplomaunmatched
  • Hospitality and Tourismunmatched
  • Interpersonal Skillsunmatched
  • Multitaskingunmatched
  • Physical Demandsunmatched
  • Sportsunmatched
  • Sportsbookunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Vision Planunmatched

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