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Customer Care Representative Jobs in Columbus, OH

CUSTOMER SUPPORT REPRESENTATIVE

TRC Talent Solutions
  • Columbus, OHIO
  • Instant Apply
1 day ago

Job Description

CUSTOMER SUPPORT REPRESENTATIVE
THIS IS A "WORK FROM HOME" POSITION. HOWEVER, CANDIDATES MUST LIVE IN THE CENTRAL OHIO GEOGRAPHIC REGION.
YOU MUST MEET SPECIFIC INTERNET CAPACITY REQUIREMENTS IN ADDITION TO THE POSTED JOB REQUIREMENTS.
Receiving incoming phone calls from client locations requesting assistance with processes and set up.
Client provides a laptop and headset with all of the necessary software and support features.
REQUIREMENTS:

  • Customer Service skills - minimum of 1-year prior experience in a Call Center environment.

  • Excellent communication skills; speaking, listening, computer logging.

  • Good computer literacy with database software. Previous use of "Salesforce" is a +.

  • Quiet, uninterrupted environment to work & receive phone calls.

  • Ability to learn and utilize training quickly.

  • Professional attitude.

  • Some previous college experience is a +.

  • Clean criminal background is required.

THIS IS A "WORK FROM HOME" POSITION. HOWEVER, CANDIDATES MUST LIVE IN THE CENTRAL OHIO GEOGRAPHIC REGION.

YOU MUST MEET SPECIFIC INTERNET CAPACITY REQUIREMENTS IN ADDITION TO THE POSTED JOB REQUIREMENTS.
IN ORDER TO BE CONSIDERED FOR THIS POSITION, YOU MUST UPLOAD A CURRENT RESUME SHOWING RECENT, RELEVANT EXPERIENCE ALONG WITH YOUR APPLICATION.
TRC Staffing Services, Inc. is an Equal Opportunity Employer and considers all qualified candidates for employment without regard to race, color, religion, gender, gender identification, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Numbers & Facts

LocationColumbus, OHIO

Skills

  • Call Centersunmatched
  • Capacity Requirements Planning (CRP)unmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Job Requisition Postingunmatched
  • Laptop PCunmatched

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