As a Customer Support Representative, you'll play a vital role in our daily operations, serving as the link between our warehouse and customers. Your responsibilities will include coordinating shipments, tracking orders, providing updates, and resolving any issues with clarity and professionalism.
Key Responsibilities:
Experience with Excel, Quickbooks & Outlook is preferred
Coordinate incoming and outgoing shipments with internal teams and clients
Track and update customers on the status of their inventory and orders
Respond to customer inquiries promptly and professionally
Troubleshoot and resolve service or delivery issues
Maintain accurate records of communications and shipment statuses
Collaborate with warehouse team to ensure accuracy and timeliness
Provide bilingual support when needed (Spanish/English)
Numbers & Facts
Location
Salt Lake City, UT
Skills
Customer Support/Serviceunmatched
English Languageunmatched
Identify Issuesunmatched
Intuit Quickbooksunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Multilingualunmatched
Operationsunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Spanish Languageunmatched
Warehousingunmatched
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