Customer Support Specialist

LHH Recruitment Solutions is seeking a Customer Service Specialist for our Logistics client in the Nashville, TN area. In this role, you'll act as a key point of contact supporting customers and internal teams to ensure orders are processed accurately and delivered on time.

• Type: Temp to Hire

• Location: Nashville, TN. (On-Site)

• Hours: Monday-Friday 7:00am-4:00pm

• Pay: $23-$24 per hour

Responsibilities

• Support order processing and coordinate delivery timelines

• Serve as a primary point of contact for customer inquiries and updates

• Research product availability, pricing, and order details within internal systems

• Process order changes, returns, and shipment updates as needed

• Partner with internal departments to resolve issues and ensure timely fulfillment

• Review orders for accuracy and maintain detailed records in company systems

• Identify opportunities to improve processes and enhance customer experience

Qualifications

• 1+ years of experience in customer service, administrative support, order processing, hospitality, logistics, or another fast-paced customer-facing environment.

Required Skills

• Experience working in a high-volume environment

• Strong attention to detail and ability to multitask

• Proficiency in Microsoft Office

• Strong communication and problem-solving skills

• Comfortable learning product or technical information

• Positive attitude with a customer-first mindset

Pay Details: $23.00 to $24.00 per hour

Search managed by: Tara Dawson

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.