Micross Components (www.micross.com) is a leading global provider of distributed and specialty electronic components for military, space, medical, and demanding industrial applications. Operating as a single source for high reliability and state-of-the-art electronics, Micross’ solutions range from bare die and wafer processing to advanced and custom packaging to component modifications and related interconnect offerings. With a 35+ year heritage, Micross possesses the design, manufacturing and logistics expertise needed to support an application from start to finish.
Summary
The role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.
Essential Duties & Responsibilities:
Assist in quote preparation
Providing Quotes to customers
Coordinate Customer Requirements with Sales and Internal Suppliers
Customer Relationship Building – Daily interaction with Micross Customer Base
Primary support to the Account Representatives
Requirements
Education/Experience:
High School Diploma or GED
Knowledge of AS9100D
General knowledge of reading and interpreting customer drawings
A proven track record for accuracy
Outstanding organizational skills
Multi-Tasking skills
Recognition of Technical Terms relevant to electronic components and preparation services
Attention to detail
Ability to work successfully with multiple departments
Can work in a high pace environment
Excellent written and verbal communication skills
Computer operating experience, with minimum: Microsoft Excel and Microsoft Word