Customer Support Technician Location: Tallahassee, FL (Hybrid) Duration: Contract Rate: DOE US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
Qualifications:
Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or related field.
6+ years of experience in customer support or technical assistance roles, preferably in the healthcare industry.
Strong understanding of healthcare systems, workflows, and regulatory compliance requirements.
Proficiency in Azure DevOps for issue tracking, project management, and collaboration.
Experience with test automation tools like Selenium for functional and regression testing.
Familiarity with wireframing and prototyping tools such as Balsamiq for designing user interfaces.
Excellent communication, problem-solving, and interpersonal skills.
Ability to work effectively in a fast-paced environment and prioritize tasks based on customer needs.
Numbers & Facts
Location
Tallahassee, FL
Skills
Communication Skillsunmatched
Computer Scienceunmatched
Customer Support/Serviceunmatched
DevOpsunmatched
EADunmatched
Establish Prioritiesunmatched
Functional Testingunmatched
Health Informaticsunmatched
Health Information Technologyunmatched
Healthcareunmatched
Interpersonal Skillsunmatched
Microsoft Windows Azureunmatched
Problem Solving Skillsunmatched
Project Trackingunmatched
Project/Program Managementunmatched
Prototypingunmatched
Regression Testingunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Seleniumunmatched
Technical Supportunmatched
Test Automationunmatched
Test Toolsunmatched
User Interface Designunmatched
Wireframesunmatched
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