Job Description
Be the Friendly Face That Starts Every Great Customer Experience
Do you enjoy meeting new people and helping others? Are you looking for a role where your personality, positive attitude, and customer service skills can make a real impact? Join Hertz as a Customer Service Greeter and become the first point of contact for customers beginning their journey.
As a Customer Service Greeter, you'll create memorable first impressions by welcoming customers, providing assistance, answering questions, and ensuring every interaction reflects the world-class service Hertz is known for.
Why You'll Love Working at Hertz:
- Starting Pay: $18.50 per Hour
- Additional Earning Opportunities:
- Bonus eligible.
- Profit sharing eligible.
- Stock and stock option opportunities where applicable.
- Outstanding Paid Time Off:
- Vacation accrual starting at 1.25 days per month.
- 4 floating holidays.
- 9 paid company holidays.
- Travel Benefits:
- Up to 40% off standard Hertz rental rates.
- Growth Opportunities:
- Build valuable customer service experience with a global industry leader.
- Develop skills that can lead to future career advancement.
What You'll Do: As a Customer Service Greeter, you'll help create a welcoming and seamless experience by:
- Greeting customers and providing a warm, professional welcome.
- Answering questions about vehicles, rental services, and location amenities.
- Providing directions and assistance as needed.
- Helping customers navigate their rental experience.
- Building positive relationships through outstanding service.
- Creating a customer-focused environment that leaves a lasting impression.
What We're Looking For:
- Exceptional communication and interpersonal skills.
- Positive, friendly, and professional attitude.
- Strong customer service mindset.
- Ability to build rapport and connect with people from diverse backgrounds.
- Team-oriented with a willingness to help wherever needed.
- Reliable, energetic, and motivated personality.
- Strong verbal and written communication skills.
Comprehensive Benefits Package Eligible employees may receive access to:
- Medical, Dental, and Vision Insurance.
- 401(k) with Company Match.
- Company-Paid Life Insurance.
- Paid Parental Leave and Adoption Assistance.
- Employee Assistance Program for employees and their families.
- Educational Reimbursement Programs.
- Pet, Legal, and Identity Protection Coverage Options.
- Discounts on:
- Theme Parks.
- Fitness Memberships.
- Travel and Entertainment.
- Retail Purchases.
- Employee Rental Car Discounts.
Start Every Customer Journey on the Right Note.
At Hertz, every great customer experience begins with a friendly welcome. If you're someone who enjoys helping people, creating positive interactions, and representing a trusted global brand, this is your opportunity to make a difference every day.
Apply today and become the welcoming face of Hertz while building a rewarding career in customer service.
Numbers & Facts
| Location | Santa Barbara, California |
| Industry | Travel, Transportation and Tourism |
| Salary | $18.50 |
| Company Size | 10,000 employees or more |
| Year Founded | 1918 |
| Website | http://www.hertz.com |
About Company
Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.
Learn more about Hertz by visiting www.hertz.com
Hertz is an Equal Opportunity Employer.
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