Customs Brokerage Specialist

WELCOME!

Position Summary

We are seeking a detail-oriented Customs Brokerage Specialist to support the accurate and compliant movement of goods across international borders. This role is responsible for preparing and submitting customs declarations, coordinating clearance activities and advising customers and internal teams on documentation and import and export requirements. The ideal candidate has experience in customs brokerage or freight forwarding, a strong understanding of UK customs procedures and the ability to manage multiple shipments and deadlines in a fast-paced environment.

Key Responsibilities

• Prepare, review and submit import and export customs declarations using the Customs Declaration Service (CDS) and other relevant systems.

• Check commercial invoices, packing lists, transport documents and other supporting paperwork for completeness and accuracy.

• Determine appropriate commodity codes, customs values, origin details and procedures for shipments.

• Coordinate customs clearance with customers, carriers, freight forwarders, ports, border facilities and relevant authorities.

• Monitor shipments and clearance status, proactively addressing delays, queries and documentation discrepancies.

• Provide guidance on customs requirements, duties, VAT, Incoterms and import and export procedures.

• Maintain accurate shipment records and ensure documentation is retained in line with company policies and regulatory requirements.

• Support the resolution of customs queries, inspections, holds and post-clearance requests.

• Keep up to date with changes to customs legislation, procedures and international trade requirements.

• Work with colleagues across operations, sales and customer service to deliver efficient and reliable brokerage support.

Qualifications

• Bilingual (English/Spanish)

• Previous experience in customs brokerage, freight forwarding, logistics or a related international trade role.

• Working knowledge of UK import and export procedures, customs declarations and CDS.

• Understanding of commodity classification, customs valuation, country of origin, duties and VAT.

• Familiarity with Incoterms and international shipping documentation.

• Strong attention to detail and the ability to manage competing priorities and time-sensitive workloads.

• Clear written and verbal communication skills, with a customer-focused approach.

• Confident using customs software and standard office applications.

• Relevant customs or international trade qualifications are an advantage.

What we offer

• 401(K) Retirement Saving Plan w/ Employer Match

• Medical, Dental & Vision insurance

• Tuition Reimbursement

• Life Insurance

• Supplemental Medical Coverage

• Paid Time Off

• Parental Leave

• Paid Holidays

• Employee Assistance Program

• Flexible Spending Accounts

More information

• Location: Medley

• Salary: $26/hr.

• Schedule: 8:30 a.m. - 5:00 p.m., with flexibility to work extended hours, holidays, and weekends as needed.