Customs Entry Specialist (ORD)

Customs Entry Writer

Build Your Career with a Global Logistics Leader!

Janel Group is looking for a driven, detail-oriented Customs Entry Writer to join our growing team!

If you're passionate about international trade, customs compliance, and delivering exceptional customer service, this is your opportunity to take your career to the next level with a company that combines global reach with a personalized, local approach. Join a team where your expertise is valued, your growth is encouraged, and your contributions make a direct impact on customer success every day.

Why Join Janel Group?

At Janel Group, we believe our people are our greatest asset. We offer more than just a job—we provide a career path within a thriving organization that fosters professional development, teamwork, and long-term success.

Competitive Compensation

Comprehensive Benefits Package (Medical, Dental, Vision, Life & Disability Insurance)

401(k) with Company Match

Generous Profit-Sharing Incentives

Paid Vacation, Sick Time & 10 Company Holidays

Supportive, Collaborative Culture

Growth Opportunities Within a Global Organization

Fun, Casual, and Team-Oriented Work Environment

What You'll Do

As a Customs Entry Writer, you'll play a critical role in ensuring the smooth movement of international shipments while maintaining compliance with U.S. Customs regulations.

Key Responsibilities

• Prepare, review, and file Customs entry documentation accurately and in compliance with U.S. Customs regulations.
• File Partner Government Agency (PGA) data, including FDA Prior Notice and other regulatory submissions.
• Proactively identify and resolve logistics and transportation challenges with a customer-first mindset.
• Enter and maintain detailed shipment information and milestone updates within company systems.
• Develop and monitor exception reports to ensure timely shipment management.
• Communicate proactively with customers to provide visibility, updates, and world-class service.
• Collaborate with internal teams, carriers, government agencies, and partners to ensure successful shipment execution.
• Maintain strict customer confidentiality and compliance standards.
• Support the growth of customer relationships through outstanding service and operational excellence.

What We're Looking For

Required Qualifications

• 2+ years of experience in Customs Brokerage, Freight Forwarding, Logistics, Transportation, or Supply Chain Operations.
• Experience preparing customs entries and supporting import compliance activities.
• Working knowledge of U.S. Customs regulations and import documentation.
• Proficiency in Microsoft Office Suite.
• Experience with CargoWise software is required.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

You'll Thrive Here If You Are:

A Team Player You enjoy collaborating with colleagues, customers, vendors, and partners to achieve shared goals.

A Strong Communicator You can confidently communicate with customers and stakeholders both verbally and in writing.

Detail-Oriented & Diligent You take ownership of your work and understand that accuracy matters.

Growth-Minded You're excited about learning, developing new skills, and advancing your career.

Customer Obsessed You consistently go above and beyond to ensure an exceptional customer experience.

About Janel Group

Janel Group is a leading provider of customs brokerage, freight forwarding, and logistics solutions. Our success is built on combining global capabilities with personalized service, allowing us to deliver innovative solutions while maintaining a strong commitment to our customers and employees.

When you join Janel Group, you'll become part of a team that values collaboration, accountability, innovation, and professional growth.

Don't Meet Every Qualification?

Apply anyway!

We recognize that great candidates come from a variety of backgrounds and experiences. If you're excited about this opportunity and believe you can contribute to our team, we'd love to hear from you.

Ready to Take the Next Step?

Join a company where your expertise matters, your growth is encouraged, and your contributions help keep global commerce moving.

Apply today and build your future with Janel Group!

Janel Group is an Equal Opportunity Employer committed to creating an inclusive workplace for all employees and applicants.