Administer the daily operations of the company's Foreign Trade Zone (FTZ), ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations.
Review customs documentation, commercial invoices, shipping documents, and entry information to ensure accuracy, completeness, and regulatory compliance.
Maintain accurate FTZ inventory records and ensure compliance with CBP inventory control and audit requirements.
Monitor inventory discrepancies, investigate exceptions, and implement corrective actions to maintain inventory integrity.
Review import documentation to verify country of origin, importer of record, valuation, terms of sale, tariff classification, and other customs requirements.
Identify documentation discrepancies, communicate directly with customers, overseas partners, customs brokers, and internal teams, and drive timely resolution.
Prepare customer reports and provide regular updates regarding FTZ inventory, customs activities, and operational performance.
Collaborate closely with warehouse operations, brokerage teams, and other departments to ensure efficient customs processing and customer service.
Identify compliance risks, escalate unresolved issues, and recommend corrective actions to minimize operational and regulatory exposure.
Support internal and external customs audits by maintaining complete, accurate, and audit-ready documentation.
Monitor regulatory changes affecting FTZ operations and support continuous improvement initiatives to strengthen compliance processes.
Perform additional duties and special projects as assigned.
What You Bring:
Minimum 2 years of experience in customs brokerage, import/export compliance, Foreign Trade Zone (FTZ) operations, or international logistics.
Strong knowledge of U.S. Customs and Border Protection (CBP) regulations, Foreign Trade Zone requirements, and import/export compliance.
Experience administering FTZ inventory control systems, customs documentation, and regulatory recordkeeping.
Experience working directly with customs brokers, government agencies, and regulatory authorities.
Strong understanding of customs entry documentation, commercial invoices, country of origin, importer of record (IOR), valuation, tariff classification, and international trade documentation.
Excellent analytical, problem-solving, and organizational skills with exceptional attention to detail.
Demonstrated ability to identify compliance risks, interpret regulatory requirements, and implement practical solutions.
Excellent verbal and written communication skills with the ability to communicate professionally across all levels of the organization.
Ability to prioritize multiple deadlines and perform effectively in a fast-paced environment.
Proficiency with Microsoft Office, particularly Excel and Outlook; experience with FTZ inventory management systems is considered an asset.
Experience within freight forwarding, customs brokerage, contract logistics, or international supply chain operations is preferred.
Bilingual English and Spanish or another language is considered an asset.
Numbers & Facts
Location
Plainfield, Indiana
Skills
Analysis Skillsunmatched
Billingunmatched
Brokerageunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Corrective Actionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
English Languageunmatched
Establish Prioritiesunmatched
External Auditunmatched
Freight Forwardingunmatched
Government Regulationsunmatched
Import/Export Complianceunmatched
Internal Auditunmatched
Interpret Regulationsunmatched
Inventory Control Systemunmatched
Inventory Managementunmatched
Inventory Reportsunmatched
Logisticsunmatched
Maintain Complianceunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Monitor Regulationsunmatched
Multilingualunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
Policy Implementationunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Reporting Skillsunmatched
Risk Analysisunmatched
Salesunmatched
Shipping Documentsunmatched
Spanish Languageunmatched
Supply Chain Operationsunmatched
Time Managementunmatched
United States Customsunmatched
Warehousingunmatched
Writing Skillsunmatched
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