Pivot Point Solutions

Pivot Point Solutions is a California-based consulting firm that delivers experienced field professionals to construction and utility organizations across the state. We partner with contractors, program owners, and utility clients to provide skilled inspection, construction management, and field support personnel who keep infrastructure projects safe, compliant, and on schedule.

Our team understands the demands of active construction environments, from underground gas and electric infrastructure to large-scale utility programs. By pairing deep industry knowledge with a responsive, hands-on approach, we help clients maintain quality, meet regulatory requirements, and keep field operations running smoothly on some of California's most critical infrastructure projects.

Job Overview

Title: Cyber Recovery Administrator – Dell Data Domain
Sector: Information Technology / Cybersecurity & Infrastructure
Seniority: Senior Level
Location: Oakland, CA
Job Type: Hybrid
Contract Length: 6 months
Compensation: $64.39 - $84.66/hour

Role Overview

Pivot Point Solutions is seeking an experienced Cyber Recovery Administrator to support enterprise ransomware resilience, secure data protection and cyber recovery operations. This position will be responsible for administering Dell Data Domain environments, maintaining isolated cyber recovery vault infrastructure and ensuring critical enterprise data remains protected, recoverable and available following a cybersecurity incident.

The ideal candidate brings extensive hands-on experience with enterprise backup and recovery technologies, data replication, immutable storage and disaster recovery testing. This role will work closely with cybersecurity, infrastructure, storage, database and application teams to maintain cyber recovery readiness, investigate potential threats and validate the recoverability of business-critical systems.

Your Day-to-Day Activities

• Administer, monitor and maintain enterprise cyber recovery vault environments and supporting infrastructure.

• Manage secure backup replication into isolated cyber recovery vaults.

• Monitor vault health, replication status, storage capacity, system performance and overall recovery readiness.

• Configure and maintain vault security controls, access permissions and isolation procedures.

• Perform routine cyber recovery testing, restore validation and ransomware recovery exercises.

• Install, configure, administer, maintain and upgrade Dell Data Domain appliances.

• Manage Data Domain backup storage, retention policies, replication configurations and disaster recovery capabilities.

• Monitor deduplication efficiency, capacity utilization, system health and performance trends.

• Troubleshoot backup failures, replication issues, storage capacity concerns and recovery-related incidents.

• Implement and maintain security hardening standards across Data Domain and related recovery infrastructure.

• Support Dell CyberSense administration, including scan configurations, monitoring policies and analytics.

• Review CyberSense reports to identify anomalies, potential data corruption and indicators of ransomware activity.

• Coordinate with cybersecurity teams to investigate suspicious findings and determine appropriate recovery actions.

• Maintain enterprise backup and recovery platforms supporting critical business applications and infrastructure.

• Configure and validate immutable backup storage and secure data retention policies.

• Perform backup verification, restore testing and recovery readiness assessments.

• Develop and maintain operational procedures, recovery runbooks, system documentation and troubleshooting guides.

• Coordinate recovery testing with infrastructure, storage, database, application and cybersecurity teams.

• Participate in cyber incident response and ransomware recovery activities.

• Support Business Continuity and Disaster Recovery initiatives by validating recovery procedures and technical capabilities.

• Ensure recovery environments meet applicable cybersecurity, audit, compliance and data protection requirements.

• Support risk assessments, security reviews and operational audits.

• Develop dashboards and reports covering vault health, backup success, replication status, recovery testing and operational risks.

• Establish and monitor recovery readiness metrics and key performance indicators.

• Identify opportunities to improve ransomware resilience, recovery processes, automation and infrastructure reliability.

The Job Requirements

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Engineering or a related discipline, or equivalent relevant professional experience.

• 5+ years of hands-on experience in enterprise backup, storage, data protection or cybersecurity infrastructure administration.

• 3+ years of direct Dell Data Domain administration experience.

• 3+ years supporting or administering cyber recovery vaults or isolated recovery environments.

• 3+ years participating in ransomware recovery testing and disaster recovery exercises.

• Strong experience installing, configuring, maintaining, monitoring and troubleshooting Dell Data Domain environments.

• Experience managing enterprise backup storage, replication, retention policies and recovery configurations.

• Experience working with Dell Cyber Recovery Vault or comparable isolated cyber recovery solutions.

• Understanding of Dell CyberSense capabilities, including ransomware analytics, anomaly detection and recovery validation.

• Strong knowledge of immutable backup technologies, isolated recovery environments and air-gapped recovery strategies.

• Experience validating backup integrity, performing restore testing and confirming recoverability of critical systems.

• Strong understanding of enterprise backup and recovery platforms and data protection architecture.

• Experience troubleshooting backup failures, replication issues, storage performance problems and recovery incidents.

• Working knowledge of enterprise storage technologies, including SAN/NAS concepts.

• Experience supporting virtualized infrastructure, preferably VMware.

• Working knowledge of Linux and Windows server administration.

• Understanding of ransomware attack methods, cyber recovery strategies and security hardening practices.

• Familiarity with access control, privileged access management and secure infrastructure administration.

• Experience coordinating with cybersecurity, infrastructure, storage and application teams.

• Strong troubleshooting, root cause analysis, documentation and problem-solving skills.

• Ability to work independently within complex enterprise infrastructure environments.

• Strong written and verbal communication skills.

You'll Stand Out If You Have

• Extensive hands-on experience administering Dell Cyber Recovery Vault environments.

• Direct experience configuring and managing Dell CyberSense analytics, scans, policies and ransomware detection monitoring.

• Experience integrating Dell Data Domain with enterprise backup and recovery platforms.

• Experience designing, implementing or improving isolated cyber recovery architectures.

• Strong experience with immutable backups, secure replication and vault isolation.

• Experience recovering enterprise applications and infrastructure following ransomware simulations or cyber incidents.

• Experience supporting large-scale recovery testing across multiple business-critical applications.

• Dell Proven Professional certifications or other relevant Dell data protection credentials.

• Experience supporting highly regulated utility, energy, financial services, healthcare or critical infrastructure environments.

• Experience with cloud-based backup, recovery or data protection solutions.

• Experience developing cyber recovery runbooks, recovery readiness dashboards and operational performance metrics.

• Strong knowledge of Business Continuity, Disaster Recovery and enterprise cyber resilience practices.

About Pivot Point Solutions

Pivot Point Solutions delivers experienced field professionals to organizations throughout California's construction and utility industries. Our teams support critical infrastructure initiatives by placing inspectors, construction managers, and field personnel who understand the demands of complex, highly regulated construction environments.

We partner with our clients to provide professionals who can integrate quickly with project teams, operate independently in the field, and help ensure projects are completed safely, efficiently, and in full compliance with utility specifications, codes, and quality standards.