Cyber Resilience Business Analyst

Randstad Technologies is seeking a Senior Cyber Resilience Business Analyst to support a high-profile enterprise client based in Washington, DC. In this role, you will act as a pivotal bridge between cybersecurity teams, IT operations, and key business stakeholders to safeguard critical enterprise platforms against cyber disruptions. You will facilitate operational readiness assessments, elicit and manage functional and technical resilience requirements, support tabletop exercise planning and recovery testing, and translate business continuity frameworks into actionable system specifications. Ideal candidates will bring deep expertise in business process modeling and requirements traceability, along with exposure to mission-critical, high-availability customer-facing systems (such as reservation platforms, point-of-sale, and e-commerce networks).

Key Responsibilities

• Requirements Elicitation & Traceability: Lead cross-functional workshops to elicit, analyze, validate, and document functional, technical, and business requirements supporting cyber resilience and operational continuity frameworks.
• Resilience & Continuity Planning: Partner with technical and risk leaders to design and execute cyber resiliency initiatives, operational readiness assessments, failover scenarios, and business recovery coordination workflows.
• Process Modeling & Solution Design: Create detailed "as-is" and "to-be" process models, workflow diagrams, sequence diagrams, and activity models to identify vulnerabilities and optimize recovery pathways across distributed enterprise systems.
• Exercise & Testing Coordination: Collaborate on disaster recovery (DR) simulations, tabletop exercises, and User Acceptance Testing (UAT); build comprehensive test cases and manage traceability matrices using tools such as HP Quality Center.
• Metrics & Status Reporting: Define and track key resilience metrics, customer impact indicators, and recovery time targets; prepare executive-ready status reports, dashboards, and escalation pathways.
• Stakeholder Management & Facilitation: Drive alignment across IT security, operations, and business units to ensure strict compliance with internal controls, governance policies, and industry resiliency standards.
• Change Enablement & User Adoption: Develop comprehensive user documentation, operating runbooks, and training materials to support change management and ensure sustained organizational readiness.

Qualifications

• Experience: 5+ years of progressive experience as a Business Analyst, Technical Analyst, or Systems Analyst supporting large-scale enterprise systems, business continuity, disaster recovery, or cybersecurity initiatives.
• Methodologies & Analysis: Demonstrated mastery of business analysis methodologies, business process re-engineering, requirements lifecycle management, and root-cause problem resolution.
• Technical Acumen: Hands-on experience with testing and requirements tools (e.g., HP Quality Center / ALM), collaboration tools (Microsoft SharePoint, Visio, Office Suite), and familiarity with enterprise platforms (such as SAP, Ariba, or customer transaction/e-commerce architectures).
• Domain Knowledge: Prior exposure to travel, airline, transit, or high-volume operational environments (e.g., ARROW, reservation systems, kiosks, POS systems, or mobile distributed architectures) is strongly preferred.
• Certifications: Certified Business Analysis Professional (CBAP) or relevant certifications (e.g., PMI-PBA, CBCP, or cybersecurity/resilience-related credentials) are highly desirable.
• Education & Communication: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related discipline (or equivalent practical experience); exceptional written and verbal communication skills with proven ability to present complex scenarios to non-technical stakeholders.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No