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Skills
Business Skillsunmatched
Change Managementunmatched
Cisco Network Systemsunmatched
Command Lineunmatched
Communication Skillsunmatched
Computer Networksunmatched
Computer Scienceunmatched
Firewallsunmatched
IP (Internet Protocol)unmatched
Information Technology Softwareunmatched
Internet Securityunmatched
Linux Operating Systemunmatched
Microsoft Windows Operating Systemunmatched
Network Protocolsunmatched
Network Routingunmatched
Network Securityunmatched
Network Switchingunmatched
On Callunmatched
Operating Systemsunmatched
Operationsunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Process Improvementunmatched
Product Supportunmatched
Requirements Managementunmatched
Security Analysisunmatched
Service Level Agreement (SLA)unmatched
Technical Supportunmatched
Testingunmatched
Trend Analysisunmatched
Description
PRIMARY DUTIES AND ACCOUNTABILITIES
Perform, document and assist in planning work activities relating to small projects, sub-projects, or process improvements. For daily operations: enhance, maintain or support existing IT products and processes to the defined service level agreement For projects and sub-projects: analyze requirements, design, build, and test IT software solutions
Maintain engagement with business and IT partners.
Assist less experienced personnel.
Maintain technical knowledge and business acumen within own discipline or function and continue to manage their professional development
Drive innovation across the organization by identifying and providing analysis of trends and issues with the goal to drive new business opportunities and solve complex business problems.
Ability to provide on-call support after normal business hours
MINIMUM QUALIFICATIONS
Bachelor's degree in Computer Science or related discipline and typically 2 to 5 years related experience or 6 to 9 years equivalent combination of education and work experience.
Ability to solve problems using pre-defined procedures and guidelines.
Communication skills Able to effectively communicate highly technical information in non-technical terminology (written and verbal)
Flexible and adaptable to changing priorities, based on business needs
Working knowledge of Server and Workstation Operating Systems (Windows / Linux), along with command prompt knowledge
Working knowledgeable in IP based switching, routing, and network environments (ex. Cisco)
Working knowledge of computer networking concepts and protocols, and network security methodologies.
Working knowledge of cyber security practices for an enterprise environment
Working knowledge of firewall operations (ex. Cisco & Checkpoint)
Working knowledge of cyber security practices for an enterprise environment
PREFERRED QUALIFICATIONS
Working knowledge of cyber security program elements such as Policy Development, Application Security, Information Security, Network Security, Disaster Recovery Planning, Operational Security, Incident Response, and End User Education
Working Knowledge of Change Management in a regulated environment