Title: Engineering Manager
Location: Remote
Mode: Contract
Description:
We are seeking an Engineering Manager to lead delivery for an identity and multi-factor authentication modernization initiative. The manager will coordinate technical teams and stakeholders as three applications—Epic, Citrix FAS, and AMT—transition from Duo to Microsoft Authenticator and Microsoft Entra ID, while supporting the retirement of SMS and voice MFA methods.
What you’ll do:
• Lead day-to-day planning and coordination across identity engineering, application owners, operations, helpdesk, and change-management teams.
• Guide discovery and design of Entra ID authentication approaches and Conditional Access policies, including staged deployment, pilot, enforcement, and rollback planning.
• Coordinate enrollment, test planning, pilot execution, defect triage, phased cutovers, and post-cutover stabilization.
• Manage dependencies and delivery risks related to application workflows, user populations, shared or clinical workstations, and users without registered mobile devices.
• Coordinate the workstream to retire SMS and voice MFA, including user segmentation, adoption tracking, education, and support readiness.
• Maintain the integrated roadmap, status reporting, and RAID/decision tracking; escalate blockers and communicate progress clearly.
• Support operational documentation and knowledge transfer to client administrators and support teams.
• Provide readiness findings and recommendations while keeping production approval and go-live decisions with the designated client decision-makers.
Required qualifications:
• Experience leading engineering or technical delivery for identity and access management initiatives.
• Working knowledge of Microsoft Entra ID, MFA methods, Conditional Access, and authentication-policy configuration.
• Experience planning controlled production changes, including pilots, phased rollouts, testing, validation, and rollback.
• Ability to coordinate technical teams, application owners, business stakeholders, and support functions.
• Strong project-delivery skills, including work planning, dependency and risk management, issue escalation, and concise status reporting.
• Experience addressing varied user and device scenarios, including shared workstations or users who cannot use a standard mobile-authentication flow.
• Clear communication skills, including the ability to explain technical changes to both technical teams and end users.
Preferred qualifications:
• SC-300 & AZ-500 certifications.
• Experience with Duo-to-Entra ID or Microsoft Authenticator migrations.
• Familiarity with Epic, Citrix FAS, or other clinical or business-critical applications.
• Experience with authentication-strength policies, break-glass account considerations, and staged Conditional Access deployment.
• Experience coordinating organization-wide MFA adoption, user education, helpdesk readiness, or change-management activities.
• Relevant identity, cloud, or project-delivery certifications.
Entra ID/Microsoft Authenticator, Conditional Access, Duo migration, phased cutovers, and coordination across technical and change-management workstreams.