Cybersecurity Product Management Director

Job Summary

The Director, Cybersecurity Product Management will serve as the single solution owner driving the strategic direction, operational growth, and overall health of MCNC’s growing and maturing cybersecurity portfolio.

This role combines deep cybersecurity threat landscape knowledge with commercial business acumen. Accountable for the end-to-end performance of MCNC’s security offerings, the Director manages full lifecycle growth, P&L performance, and service delivery excellence. Acting as a bridge between technical engineering and client C-suite executives (CIOs, CISOs, CFOs), the Director ensures MCNC provides client-centric, resilient, and high-value cybersecurity solutions across education, healthcare, government, and private sectors.
 

Key Roles and Responsibilities

1. Strategic Vision & Portfolio Management
   • Strategy & Roadmap: Formulate and execute multi-year product roadmaps aligned with MCNC’s organizational mission, revenue targets, and client needs.
   • Lifecycle Ownership: Oversee the full lifecycle of cybersecurity services—scaling high-value offerings, innovating new solutions, and streamlining, standardizing, or decommissioning underperforming offerings.
   • Market Expansion: Analyze market trends, regulatory shifts, and emerging threat vectors to identify new sectors and commercial opportunities.
2. P&L & Financial Governance
   • P&L Management: Hold ultimate oversight for the cybersecurity product line's financial performance, revenue growth, operating budgets, and margin targets.
   • Pricing & Business Cases: Partner with Finance, Sales, and Marketing to establish market-competitive pricing models, margin thresholds, and business cases for capital investments.
   • Investment Evaluation: Evaluate return on investment (ROI) for third-party tools, vendor agreements, and internal capability development.
3. Technical & Architectural Governance
   • Architectural Oversight: Collaborate with Cybersecurity Architecture and Engineering teams to ensure solutions are scalable, secure, and operationally resilient.
   • Service Standards: Translate technical capabilities into standardized service offerings; delegate day-to-day administration to domain engineers while maintaining high-level governance.
   • SLA & Delivery Management: Establish, monitor, and optimize SLAs/OLAs, service onboarding processes, escalation protocols, and continuous improvement workflows.
4. Commercial Leadership & Client Engagement
   • Executive Advisory: Serve as MCNC’s premier cybersecurity Subject Matter Expert (SME), building trusted relationships with client executives (CISOs, CIOs, agency heads).
   • Deal Support: Participate directly in high-value sales engagements, complex procurements, and strategic presentations, translating complex technical risk into business outcomes.
   • Strategic Alliances: Cultivate high-value partnerships with security service vendors, channel partners, and industry governing bodies.
5. Crisis Management, Risk & Escalation
   • Incident Escalation: Direct executive communications and high-level escalation protocols during critical security events, coordinating with internal teams, vendors, customers and external response groups (e.g., NCLGISA Strike Team).
   • Governance & Compliance: Maintain up-to-date knowledge of relevant regulatory frameworks (e.g., NIST, HIPAA, FERPA) to guide client risk reduction strategies.
6. Team Leadership & Organizational Excellence
   • Cross-Functional Collaboration: Align security, engineering, sales, marketing, finance, and operations teams around portfolio priorities.
   • Talent & Culture: Mentor team members, set clear KPIs, foster accountability, and drive a culture grounded in technical excellence and client success.

Qualifications and Education Requirements

2. Bachelor’s degree in a related field, 10+ years experience, or a combination of both.
3. Strategic & Commercial Acumen: Proven track record of multi-year roadmap execution, market expansion, and complete P&L accountability.
4. Technical Depth: Deep knowledge of the cybersecurity domain, current threat landscapes, security operations (MDR, IR, vulnerability management), and technical architectures—with the ability to engage authoritatively with security architects and software engineers.
5. Executive Presence: Demonstrated ability to influence, counsel, and align C-suite executives, board members, and senior leadership during strategic briefings and incident response scenarios.
6. Cross-Functional Leadership: Demonstrated ability to build consensus across engineering, sales, finance, and client delivery teams.
7. Risk Governance & Decision-Making: Proven capability to evaluate risk mitigation, client impact, and financial outcomes when directing critical business initiatives.
8. Must have a valid driver's license and will be required to drive a company vehicle on company business. Pre-employment and annual MVR checks will be required during your employment with the company for this position in order to be approved to drive a company-owned vehicle.
9. Background and sex offender checks will be performed for pre-employment and annually during your employment with the company.
10. This role will be required to adhere to the MCNC Substance Abuse policy, which may include drug/alcohol screening at hire and periodically or randomly during employment.

Physical & Mental Requirements

1. Consistently remains in a stationary position at a workstation in a hybrid arrangement, requiring both remote work and on-site performance at MCNC offices or client sites.
2. Consistently operates a computer and other office productivity machinery; must possess the visual acuity to inspect, analyze, and interpret complex digital data, technical documentation, and financial reports.
3. Frequently communicates and exchanges accurate technical, strategic, and financial information with internal cross-functional teams and external executive stakeholders.
4. Must be able to perform complex analytical tasks, synthesize multi-faceted cybersecurity concepts, solve ambiguous business problems, and maintain sustained mental focus in a high-accountability environment.

 

Preferred Qualifications/Specialties

1. Bachelor's degree or MBA/advanced degree in computer science, cybersecurity, computer engineering, management information systems, or related field. 
2. Certifications such as CISSP, CISM, CCSP, or others.
3. 10 years experience in the cybersecurity field.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

MCNC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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