Role: Functional Consultant
Required Skills: Microsoft Dynamics CRM
Qualification: BACHELOR OF COMPUTER SCIENCE
Experience: 6 - 8 Years
Function: TECHNOLOGY
Apply By: 2027-01-08
Must Have Technical/Functional Skills
- 7+ years of experience in Dynamics 365 (CRM/CE) as Functional Consultant.
- Experience with Model driven Apps, Power Apps,
Power Automate (flows, approval, automation)
- Excellent problem-solving and communication skills.
- Exposure to Agile methodologies and DevOps practices.____
Key Responsibilities
- Fit-Gap analysis.
- Lead functional design across Sales, Customer Service, Marketing.
- Translate business requirements into configurable D365 solutions.
- Ensure adherence to global template with minimal customization.
- Coordinate with developers, integration team, and testers.
- Own backlog prioritization, sprint planning, and stakeholder alignment.
- Support Agile delivery, backlog grooming, and demos
- Prepare Functional Design and documentation (BRD, FDD, user stories, process flows)
- Preparation of Training documentation, User Manuals etc.
- Conducting show & tell sessions/ sprint demos with customer.
- Configure Dynamics 365 CE applications including entities, forms, views,
dashboards, BPFs, and security models.
- Collaborate with technical teams to deliver customizations, integrations,
and Power Platform components
- Define and support data migration and data validation activities
- Prepare and execute test scenarios, test cases, and support UAT cycles
- Deliver end‑user training, prepare functional documentation and SOPs
- Support go‑live activities and provide hyper care and post‑production support
Salary Range: $140,000 to $155,000 per year