Data Analyst- Channel

Job Summary:

AvePoint is seeking a highly analytical Data Analyst to support and scale our global partner business. In this role, you will analyze data across our partner ecosystem-including sales performance, customer usage, licensing, and marketing-to provide insights into how our partners drive revenue growth, customer adoption, and long-term retention. Your work will help leadership make decisions on where to invest, which partners to prioritize, and how to grow our channel business effectively.

Key Responsibilities:

• Partner Performance Analysis

Analyze how partners contribute to revenue growth, pipeline creation, and customer expansion across regions, channels, and segments.

• Partner Health & Engagement Insights

Develop lifecycle metrics and scorecards to assess partner effectiveness based on engagement, product adoption, customer satisfaction, and training participation.

• Revenue & Forecasting Support

Support reporting on recurring revenue (ARR), renewals, and pipeline, helping leadership understand growth trends and risks within the partner ecosystem.

• Customer & Partner Relationship Insights

Analyze how customers move between direct sales and partners, and identify opportunities for expansion and retention through partner channels.

• Partner Marketing Analytics

Measure the impact of partner-driven campaigns and initiatives on new partner acquisition and existing partner growth.

• Predictive & Strategic Analysis

Build models to identify high-growth partners, at-risk partners, and opportunities to improve partner coverage or investment.

• Dashboarding & Executive Reporting

Create clear, executive-ready dashboards and insights that help sales, marketing, and partner teams take action.

• Cross-Functional Collaboration

Partner with Sales/Go-To-Market, Partner Programs, Marketing, RevOps, and Finance to align on metrics, reporting, and business priorities.

Qualifications:

• Education: Bachelor's degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field. Master's degree preferred.
• Experience: 3+ years of experience in data analysis, preferably in a SaaS or technology environment, with a focus on customer data analytics. Experience in SaaS B2B performance metrics such as Annual Recurring Revenue, Net Recurring Revenue, and Gross Recurring Revenue analysis is a plus.
• Technical Skills: Proficiency in SQL, Python/R, and data visualization tools (e.g., Power BI, Tableau) a must. Experience with customer systems such as CRM systems (e.g., Dynamics CRM, PRMs), Gainsight CS, Everstage Commission, Segment Marketing, DealHub, OutReach, and Zoominfo experience are also a plus.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Attention to Detail: High level of accuracy and attention to detail in data handling and analysis.
• Business Acumen: Understanding of sales, marketing, and customer success processes and how data can inform strategy and decision-making.
• Team Player: Ability to work collaboratively in a fast-paced, dynamic environment

The Salary Range for this role is $85,000 - $110,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.

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