Data Center Critical Operations Engineering Technician

About the role

Riot is seeking a Critical Operations Engineer to join our team in Rockdale, Texas. In this hands-on role, you will help ensure the reliability, efficiency, and uptime of our mission-critical infrastructure by operating, maintaining, and troubleshooting complex mechanical and electrical systems. From HVAC and chilled water systems to UPS equipment, generators, and critical power distribution, you will play a key role in supporting a fast-paced, mission-critical environment. This position may require flexibility to work day, swing, or night shifts based on operational needs.

What you'll do

• Perform hands-on operations and maintenance across electrical or mechanical systems to ensure uptime, efficiency, and safety.
• Apply mechanical and electrical theory to operate, maintain, and troubleshoot facility systems, demonstrating working knowledge of integrated electrical, mechanical, and controls environments.
• Complete work orders accurately and on time within the site’s asset management system.
• Utilize control room systems to monitor and diagnose system alerts, respond to events, and inspect equipment to identify risks, faults, and inefficiencies.
• Respond independently to facility events using established procedures and escalate when necessary.
• Troubleshoot, evaluate, and recommend system improvements or upgrades to enhance operational efficiency and maintenance programs.
• Author procedures and execute preventive and corrective maintenance activities and contribute to maintenance planning.
• Support vendor and contractor management by coordinating onsite maintenance activities, including scheduling, oversight, and ensuring adherence to site standards and procedures.

What you'll bring

Tech I

• 0–2+ years of experience in electrical, HVAC, mechanical, or technical maintenance field (internship/trade school acceptable)
• Basic understanding of safety practices and willingness to learn technical systems and processes
• Exposure to mechanical, electrical, or life safety systems
• Familiarity with maintenance environments or technical tools
• Interest in pursuing technical certifications or trade development

Tech II

• 3–6+ years of experience in electrical, HVAC, mechanical, controls, or a related technical field
• Strong understanding of mechanical or electrical theory and its practical application
• Experience performing maintenance and troubleshooting on technical systems
• Experience in critical environments (data centers, healthcare, manufacturing, power, etc.)
• Knowledge of asset management or maintenance tracking systems
• Experience interpreting blueprints and technical drawings
• Knowledge of integrated building systems and controls
• Trade certification or state licensure (Electrical or HVAC)

Tech III

• 6+ years of experience in electrical, HVAC, mechanical, controls, or related technical field
• Strong expertise in advanced troubleshooting, system integration, and independent decision-making
• Comprehensive understanding of electrical, mechanical, and control systems integration
• Experience managing vendors, projects, and maintenance programs, including oversight of project execution and vendor coordination.
• Experience leveraging AI tools for operational efficiency and predictive maintenance
• Demonstrated application of responsible AI practices and continuous AI skill development
• Professional affiliations (7x24 Exchange, IFMA, etc.)
• Advanced certifications or licensures in electrical, mechanical, or controls disciplines

Physical requirements and work environment

• Ability to stand, walk, and perform repetitive tasks for extended periods
• Ability to lift and move equipment as needed (25lbs)
• Ability to work onsite in a data center environment (heat, noise, etc.)
• Exposure to high noise levels and varying temperatures

Safety Requirements

• PPE & Compliance: Strictly adhere to all site safety protocols and wear required Personal Protective Equipment (PPE) at all times (e.g., safety glasses, hearing protection, steel-toed boots).
• Hazard Awareness: Proactively identify, report, and mitigate potential workplace hazards or unsafe conditions.
• Standards: Maintain compliance with OSHA regulations and internal safety training.
• Organization: Keep all work areas clean and free of obstructions to prevent workplace accidents.

Compensation and Benefits 

• Salary commensurate with experience. 
• 401(k) retirement plan: Incudes a generous company match.
• Comprehensive health coverage: Multiple medical plan options, including 100% company-paid plans, HAS & FSA.
• Work-life balance: Paid time off, sick time and floating holidays.
• Wellness & lifestyle perks: Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.