Data Center Operations and Facilities

Tata Consultancy Services Ltd
  • Detroit, MI
  • $50,000–$65,000 Per Year
16 days ago

Job Description

Role: Engineer

Required Skills: Data Center

Qualification: BACHELOR OF COMPUTER SCIENCE

Experience: 4 - 10 Years

Function: TECHNOLOGY

Apply By: 2026-12-26

Must Have Technical/Functional Skills

Ability to work onsite at the data center location and support 24x7 shift operations, including

nights, weekends, and holidays.

Basic understanding of data center environments, including racks, power, cooling, and

cabling.

Hands-on attitude with willingness to perform physical and operational tasks as required.

Strong adherence to processes, procedures, and safety guidelines.

Good documentation skills for logs, checklists, and shift handover notes.

Strong communication skills for coordination with team members and stakeholders.

Ability to remain calm, attentive, and organized in operational or high-priority situations.

Reliable, detail-oriented, and able to follow instructions accurately.

Roles & Responsibilities

24x7x365 IT Operations Center supporting manufacturing, corporate, and data center

environments

Data Center facilities monitoring (Power, UPS, HVAC, environmental alerts)

L1 Application, Infrastructure Monitoring support for Applications, server, network, storage,

backup, cloud, and hybrid environments

Provide onsite hands-and-feet support for data center facilities monitoring.

Plant IT & OT/IT coordination with internal Team & third-party vendors

Support Incidents, Service Request, problem aligned with governance

Support applicable compliance and audit-readiness requirements.

Data Center facilities monitoring: Power, UPS, HVAC, environmental alerts.

Maintain and monitor Physical access control, audit compliance, and offsite tape coordination.

Coordination with Facilities, for physical security, equipment moves and third-party vendors.

Support compliance, audit readiness & documentation.

Perform onsite monitoring and operational checks of data center infrastructure and

equipment.

Respond to system alarms, infrastructure alerts, and facility notifications.

Execute standard operating procedures for normal operations and incident situations.

Perform physical tasks such as equipment inspections, cable checks, inventory verification,

and escorting authorized personnel.

Support incident resolution activities by following defined operational steps and escalating

when required.

Maintain logs, checklists, and operational records during each shift.

Coordinate with internal teams and vendors to support maintenance and repair activities.

Ensure data center safety, cleanliness, and compliance with operational standards.

Participate in shift handovers, communicating status and outstanding actions clearly.

Support scheduled activities such as maintenance windows, equipment upgrades, and audits.

Generic Managerial Skills, If any

Prior experience working in a data center, operations center, or technical facility.

Familiarity with IT service management or ticketing systems.

Understanding of power systems, HVAC, or facility monitoring concepts.

Exposure to vendor coordination or escorting procedures.

Final publication-ready Job Description

Basic technical knowledge of servers, network equipment, or hardware components.

Certification or training related to IT operations, facilities, or data center fundamentals.

Salary Range: $50,000 - $65,000 per year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Numbers & Facts

LocationDetroit, MI
Salary$50,000–$65,000 Per Year

Skills

  • Access Controlunmatched
  • Communication Skillsunmatched
  • Computer Scienceunmatched
  • Detail Orientedunmatched
  • Facilities Managementunmatched
  • HVACunmatched
  • Hardware Componentsunmatched
  • IT Service Management (ITSM)unmatched
  • Legalunmatched
  • Loan Fundingunmatched
  • Maintain Complianceunmatched
  • Maintenance Servicesunmatched
  • Manufacturingunmatched
  • Network Operations Centerunmatched
  • Network System Hardwareunmatched
  • Operational Supportunmatched
  • Operations Processesunmatched
  • Organizational Skillsunmatched
  • Physical Securityunmatched
  • Publicationsunmatched
  • Regulatory Complianceunmatched
  • Safety Processunmatched
  • Security Equipmentunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Student Loansunmatched

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