Data Center Operations Support Analyst

Position: Data Center Operations Support Analyst

Location: Livingston Plaza, Brooklyn, NY

Duration: 12 months contract (Possible extension)

Experience Required: 6+ Years

This position will require the consultant to work 5 days onsite (overnight and weekend)

Work shifts will be overnights from 11pm to 7am and will include weekends

Responsibilities

• Client seeking qualified candidates to assist with the monitoring of critical systems, both hardware and software, from various systems throughout our agencies. This will include facility temperature alerts, CPU, memory, and space utilization on servers, APC Netbotz devices, Oracle databases and hardware. Familiarity tools from Putty to Solar Winds is a plus.
• As part of a 24x 7 team, the ideal candidate will come with experience in operations. They will be responsible for opening tickets as needed and assisting Sys Admins with resolution. They will run pre-written scripted jobs in multiple environments including Windows, Linux and AS/400
• Strong knowledge of basic MS Office tools is required. The ability to clearly communicate via phone and email is essential.
• Initial training of 4-6 weeks will take place Monday -Friday from 8am to 4pm after which the candidate will be moved to the 3rd shift, from 11pm to 7am. Thursday (into Friday) and Friday (into Saturday) will be the off days. This is an on-site, in-person job. The primary work location will be in downtown Brooklyn.
• MTA IT seeks qualified candidates to assist with the configuration and optimization of alarms and alerts that come from various systems throughout our agencies. The goal to eliminate the "white noise" of nuisance alarms and assure that needed alerts are send to the correct parties.

Required Skills

• Temperature alerts, HP servers, APC Netbotz devices will be the core mission.
• Familiarity with Building Management Systems is a plus.
• Familiarity with Solar Winds is also a plus.
• Candidates with experience in the selection, install and upgrade of field hardware are encouraged to apply.
• As part of a 24x 7 team, the ideal candidate will come with experience in operations and be able to assist our team in the development of new tools to monitor the health of critical systems including SQL and Oracle databases, and hardware operations on a broad range of platforms.
• Strong knowledge of basic MS Office tools is required.

Terms & Conditions for Candidate Portal

Last Updated: May 6th, 2026

Please read these Terms & Conditions ("Agreement", "Terms") carefully before using the Candidate Portal ("Portal", "Service") provided by AKT Corp ("we", "us", "our").

By accessing or registering for the Portal, you ("Candidate", "User", "you", "your") agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not use the Portal.

1. Acceptance of Terms

By accessing or using the Candidate Portal, you affirm that you are at least 18 years old and are legally authorized to enter into this Agreement.

If you are accessing the Portal on behalf of an employer or third party, you represent that you have the authority to bind that entity to these Terms.

2. Purpose of Portal

The Portal is provided as a digital platform for Candidates to:

• Create and manage profiles
• Upload resumes, documents, and other professional details
• View and apply for job opportunities
• Track application status
• Communicate with recruiters and client organizations
• Access profile and document-related information

These Terms govern your use of the Portal and all related services.

3. User Registration & Account Security

• You agree to provide accurate, complete, and current information during signup.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to immediately notify us of any unauthorized use of your account.
• You are responsible for all activities that occur under your account.

4. Document Upload & Verification

You understand and agree that:

• All resumes, documents, and information you upload must be true, accurate, and valid
• You are fully responsible for the accuracy and legality of the information you provide
• The Portal may use third-party verification services where applicable
• We reserve the right to reject or remove any document or information that appears invalid or misleading

5. Use of Portal Services

You agree to use the Portal in compliance with:

• Applicable laws and regulations
• Professional standards for IT professionals
• Client-specific requirements
• Instructions provided on the Portal

Prohibited actions include, but are not limited to:

• Uploading false or misleading information
• Interfering with Portal operations
• Sharing your credentials or login with others
• Attempting to bypass or manipulate application processes

6. Job Application

You acknowledge that:

• Job opportunities displayed on the Portal are not guaranteed of employment.
• Applications are subject to client requirements, screening, and approval.
• Job details (role, location, requirements) are subject to change.

7. Profile Accuracy & Updates

• You agree to maintain accurate and up-to-date information in your profile.
• Failure to keep your profile updated may impact your eligibility for job opportunities or result in account restrictions.

8. Privacy & Data Use

Your use of the Portal is subject to our Privacy Policy, which describes how we collect, use, and safeguard your personal information.

By using the Portal, you consent to the collection and use of information as described.

9. Intellectual Property

All intellectual property contained in or presented through the Portal is owned by us or our licensors.

You may not copy, modify, distribute, or otherwise use any Portal content without express written permission.

10. Disclaimer of Warranties

The Portal and all content and services are provided "as is" and "as available."

We make no warranties, express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Accuracy or completeness of information

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Direct, indirect, incidental, special, or consequential damages
• Loss of data, profits, or business opportunities
• Claims arising from job application outcomes

12. Amendments

We may modify these Terms at any time.

Changes will be posted on the Portal with an updated "Last Updated" date.

Your continued use of the Portal after changes indicates your acceptance.

13. Termination

We may suspend or terminate your access to the Portal if you violate these Terms or for any reason, with or without notice.

APC Netbotz devices, Oracle databases and hardware. Familiarity tools from Putty to Solar Winds is a plus.