Data Center Superintendent

The Superintendent is the site manager and on major projects. The Superintendent ensures that all contracted work is implemented, installed and managed in accordance with the Company’s requirements, including but not limited to safety, quality, and performance management of the field staff. All aspects of the assigned project must be carried out as efficiently as possible with respect to staffing, materials management, customer care, and customer delivery goals.  The superintendent works with the Project Manager to ensure proper financial management of the project, customer care, and delivery goals. 

Job Duties and Responsibilities:

1.    The Superintendent will consistently run large crews on multiple sites without daily supervision from the Project Manager:

·         Will train, manage, and supervise, all field staff assigned to the project.

·         Will escalate employee issues to Project Manager as needed to determine appropriate discipline as needed

·         Effectively manage all human resource issues per Company policies and procedures, involve Human Resources, and provide complete documentation of results.

·         Complete recommendations for project related employees’ performance ratings, promotions and pay changes.

2.     Provide guidance and mentoring to meet all customer and Company goals and objectives.

3.     Acts as the senior Company liaison for operational interface with customer representative(s).

4.     Will work with Project Manager to plan for, manage, monitor, and maintain project profitability to achieve Company goals.

5.     The Superintendent will ensure that deadlines are met per customer requirements.

6.     The Superintendent will manage overall workload distribution, staffing levels and monitor the customer delivery and job installation progress.

7.     Will work with Project Manager to ensure productivity, job completion, and compliance to project budget

8.     Proficiently completes all EndSolution Communication documentation accurately and on time, including all digital processes such as Clock Shark, and QuickBooks PTO requests, material transfers, work orders, change orders, tool transfers and others as required.

9.     The Superintendent will perform quality checks; conduct day-to-day job walks to ensure quality; prepare red-lined as-built drawings.

10.  The Superintendent serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required.

11.  The Superintendent will perform work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.

12.  The Superintendent will suggest and/or help develop, redesign, and implement process improvements as required to bring processes up to effective levels.

13.  The Superintendent will be in concert with the Human Resources and Quality Manager to monitor all quality and safety issues related to the operations department. Actively promote safety as our first priority.

14.  The Superintendent will lead any on-site assigned operations meetings and training sessions.

15.  The Superintendent will manage tools and site inventory.

16.  The Superintendent will complete any other responsibilities as assigned.

Physical and Mental Requirements:

·         Must be self-motivated, positive in approach, and convey an appropriate professional image.

·         Must have excellent written and verbal communications skills and interact with staff and customers in a professional manner. 

·         Must promote the Company culture and mission to all employees, vendors, clients, and business partners.

• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must have excellent organizational skills and the ability to develop branch and job processes and best practices.
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must be able to travel within the branch territory and/or regional territory as needed.
• Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.

Education, Certification, License, and Skill Requirements:

• Prefer a minimum of three (3) years’ experience of supervisory or managerial experience,
• The Superintendent must have a minimum of three (3) years’ experience as a Lead Communications Technician or similar position.
• The Superintendent must also have a minimum of five (5) years’ experience in telecommunications or a related technical or construction field.
• Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• The Superintendent Must have demonstrated verifiable ability to define a project, create a project scope of work, create an estimate, develop detailed associated tasks and manage these to final completion and customer turnover.
• Must be able to use the following trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.

EndSolution Communication LLC (ESC) is a leading provider of structured cabling, security solutions, and advanced AV technologies. We specialize in commercial installations across diverse industries, delivering innovative solutions that prioritize security, efficiency, and reliability. Our team is committed to excellence, collaboration, and continuous improvement.