Data Center Systems Design Engineer

Pay Range: $62.43hr - $65.9hr

Job Overview:

The Data Center Platform Engineering Group (DPEG) is looking for an onsite, 1st shift Systems Design Engineer who can address complex issues and problems as they arise in the lab or Data Center. The candidate will be responsible for processing tickets received during working hours, debugging software and hardware problems, and performing root cause analysis to fix issues. Additionally, the candidate will monitor the lab or data center for issues such as power outages, network outages, and liquid cooling leaks. The role requires the ability to physically install and replace hardware and debug firmware and operating system issues, especially related to GPUs. Knowledge of Data Center systems containing CPUs and GPUs is essential, as the role combines technician and engineering responsibilities.

Key Responsibilities:

• Work issues through a JIRA ticket.
• Debug platforms and systems, and work the ticketing system to ensure priority items receive attention.
• Communicate clearly in tickets to explain the current state of an issue or system.
• Take direction from leaders based on priority needs of the business.
• Work with partners, vendors, ODMs, and OEMs on issues and ensure clear communication.
• Drive continuous improvement within the organization.

Essential Attributes:

• Self-driven expertise in debugging problems and root causing issues.
• Ability to quickly understand and apply specific details to tickets.
• Strong communication skills and ability to work well as part of a team.
• Proven track record of working in a Data Center on complex systems.
• Knowledge in JIRA, scripting, and debug methodologies (BMC, BIOS, GPU).
• Linux skills with the ability to run given automated scripts, examine logs, and provide updates.
• Experience working and communicating with OEM partners and vendors.

Desirable Attributes:

• System-level debug methodologies.
• Proficiency with all standard hardware lab equipment (dediprog, scopes, forklifts, lift tools).

Preferred Experience for Design Reliability Engineer:

• Strong analytical and problem-solving skills.
• Proven ability to lead teams and drive issues to resolution.
• Excellent verbal and written communication skills.

Due to nature of job The candidate must have Ability to physically install and replace hardware.