Data Center Technician 2 (S2) - Junior

Description: Data Center Technician 2 - 402

Job Title: Data Center Technician 2

Location: Boydton, VA

Work Site Type: Onsite - Schedule: Wednesday - Saturday 7am - 6pm

Duration: 12 Months Of Contract

About the Role

Our team is currently seeking a Data Center Technician 2 (S2) to support server operations

at customer Data Centers. The ideal candidate combines strong technical capability across

hardware, IT, diagnostics, and cabling management with a highly analytical mindset, strong

attention to detail, self-motivation, and a positive, results-driven approach.

Data Center Technicians are expected to provide feedback, create documentation for

technical and non-technical processes, and contribute to knowledge resources such as KB

articles, SOPs, lessons learned, and operational playbooks. This role is both internal- and

customer-facing, requiring the ability to lead tasks, support initiatives, and drive assigned

work to completion.

Key Responsibilities

• Prepare, stage, set up, start up, and shut down Data Center hardware including

racks, hard drives, and switches according to checklists, guides, standard protocols,

and email instructions.

• Assist and guide other technicians in completing challenging or complex tasks.
• Perform diagnostics and troubleshooting using standard procedures, identify root

causes quickly, and replace faulty components with minimal customer and business

disruption.

• Complete post-execution quality checks and verify that grounding, staging, labeling,

and cabling are completed according to safety protocols, deployment standards, and

planned Network Design Tasks.

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AMD General

• Decommission hardware for simple changes and refreshes, including memory

upgrades and operating system rebuilds, following standard procedures with minimal

guidance.

• Communicate, report, and escalate incidents to appropriate AMD management in line

with established procedures.

• Participate in daily safety briefings, complete required safety training, and comply with

safety procedures including equipment use, lifting, electrical hazard controls, and

ladder or rolling stair use.

• Contribute to a positive team environment by sharing information, participating in

team meetings, asking questions, and staying informed on the status of related work.

• Share relevant information proactively to support efficient workflow and reduce the

impact of changes on others.

• Complete assigned tickets efficiently and in alignment with KPI expectations by task

type, while meeting or exceeding established SLAs with minimal guidance.

• Demonstrate ownership, accountability, and pride in service quality, task

completeness, user experience, and Data Center facility standards.

• Learn the customer''s business and maintain strong client focus to understand the

impact of completed tickets and assigned tasks.

Technical Requirements

• Basic server hardware knowledge with a strong understanding of component and

system-level failures.

• Ability to assist with failure analysis on field issues.
• Ability to assist in tracking server fleet health, investigating emerging failure trends,

supporting problem management, and validating SLA performance.

• Solid experience using IPMI for diagnostics.
• Ability to administer software tools including diagnostics, testing, and firmware

updates.

• Beginner-level capability in real-time issue resolution during new deployments.
• Beginner-level experience with Windows Server OS and WinPE OS administration.
• Basic Linux PXE services knowledge is a plus.
• Basic Linux and Windows scripting experience.
• Network troubleshooting capability across Layer 1, Layer 2, and Layer 3.
• Virtual machine setup and environment configuration experience.
• Ability to work autonomously and within local or geographically dispersed teams.

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Minimum Qualifications

• 1+ years of experience as a Data Center Technician or in a closely related technical

support role.

• Associate degree in Computer Science, Computer Engineering, Information

Technology, or equivalent experience preferred.

• CompTIA A+ certification or equivalent experience.
• CompTIA Server+ certification or equivalent experience.
• CCENT certification or equivalent experience.
• Windows OS experience.
• CCNA certification preferred.
• MCP or MCSE certification preferred.
• Scripting experience preferred, including PowerShell, Python, or Bash.

Physical Requirements

• Ability to lift to 35 pounds (approximately 16 kg) when necessary.
• Ability to safely climb ladders when necessary.
• Ability to correctly wear required personal protective equipment when necessary.
• Ability to stand and walk throughout the facility for extended periods without loss or

reduction of productivity.

• Ability to use hands to handle, control, or feel objects, tools, or controls; make quick

and precise adjustments to machine controls; bend or twist the body; and repeat

movements for extended periods without loss or reduction of productivity.