Data Center Technician: 26-00209

DATA CENTER TECHNICIAN

Location; Santa Clara, CA

JOB DESCRIPTION

The Data Center Technician is responsible for supporting the day-to-day physical operations of Multi-Business Engineering (MBE) product labs in Santa Clara. This role focuses on hardware installation and removal, rack-and-stack activities, inventory control, shipping and receiving, equipment handling, and maintaining a clean, safe, and organized lab environment.

The technician will work closely with engineering, IT infrastructure, logistics, and facilities teams to ensure that lab equipment is properly received, tracked, deployed, stored, relocated, and shipped as required. The ideal candidate is hands-on, detail-oriented, and capable of managing physical lab operations efficiently in a fast-paced engineering environment.

KEY RESPONSIBILITIES

Racking and Stacking

• Rack and un-rack servers, network switches, storage devices, and other lab equipment.
• Install rack rails, mounting brackets, shelves, and related hardware.
• Perform physical installation and removal of equipment according to provided instructions and rack layouts.
• Connect and organize power cables, Ethernet cables, and fiber-optic cables as required.
• Assist with server relocations, rack reorganization, and lab hardware deployments.

Inventory and Asset Management

• Maintain accurate inventory records for servers, switches, components, cables, and other lab equipment.
• Record equipment details, including asset tags, serial numbers, model numbers, quantities, and locations.

Shipping and Receiving

• Receive incoming hardware shipments and verify items against purchase orders, packing slips, and delivery documentation.
• Inspect incoming equipment for visible damage and report discrepancies or missing items.
• Unpack, label, and register received hardware in the inventory system.
• Prepare servers, components, and other equipment for shipment, return, or relocation.

Lab Cleanliness and Organization

• Maintain a clean, orderly, and safe engineering lab environment.
• Keep racks, workbenches, storage shelves, and equipment staging areas organized.
• Perform routine lab housekeeping, including removing packaging materials and disposing of waste according to lab procedures.

Hardware Handling and General Lab Support

• Assist with hardware deployments, equipment relocations, and lab setup activities.
• Perform visual inspections of servers, boards, cables, and hardware components.
• Assist engineering teams with staging and organizing equipment for testing and validation.
• Work independently on assigned tasks and coordinate with cross-functional teams to complete requests on time.

QUALIFICATIONS

Education

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Information Technology, Electronics, or a related technical field preferred.

Required Skills and Experience

• Hands-on experience installing, mounting, and removing servers, switches, and other hardware in equipment racks (racking and stacking).
• Experience tracking server hardware, components, cables, and lab assets while maintaining accurate inventory records.
• Experience with receiving, inspecting, documenting, labeling, packing, and shipping hardware and equipment.
• Ability to maintain a clean, organized, and safe lab environment, including proper cable management and equipment organization.
• Ability to safely handle IT equipment, follow established procedures, and coordinate effectively with engineering, logistics, and facilities teams.

Technical Knowledge and Proficiencies

• Familiarity with server racks, rack rails, mounting hardware, and cable management accessories.
• Knowledge of servers, switches, storage devices, and other data center equipment.
• Experience using barcode scanners, asset tags, and inventory tracking systems.
• Familiarity with inventory management tools, spreadsheets, and asset management platforms such as GLPI.
• Knowledge of shipping and receiving documentation and package tracking systems.
• Basic understanding of Ethernet, fiber-optic, and power cables, as well as rack power distribution units (PDUs).
• Basic knowledge of server hardware components, including CPUs, memory, storage drives, and power supplies.

Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.