Data Center Technician II

Overview

TeleWorld Solutions (TWS) is seeking Data Center Technicians to support fiber, copper, and passive infrastructure deployments throughout the United States. The Level 2 Technician will perform assigned installation, termination, splicing, testing, troubleshooting, and documentation under the direction of a Lead Technician or Project Manager.

This hands-on role follows approved drawings, product instructions, and site procedures. Candidates may qualify through field experience or verified technical education and assessed practical training. The position travels extensively and may support long-duration, multi-state deployments.

Responsibilities

• Read current drawings, BOMs, cable schedules, and work instructions; confirm cable identity, endpoints, materials, and task readiness.
• Install approved enclosures, panels, cassettes, and cable supports within released scope; route, dress, protect, and label cabling.
• Terminate and certify copper permanent links using compatible components, correct wiring schemes, and approved test settings.
• Prepare and terminate fiber; perform single-fiber and ribbon fusion splicing only for methods and equipment covered by documented qualification.
• Inspect and clean connectors, preserve fiber identity, and verify end-to-end cassette and LC/MPO/MMC polarity against approved maps.
• Perform OLTS and required bidirectional OTDR testing using approved limits, references, and calibration records; retain native results and failure/retest history.
• Troubleshoot physical cabling faults, complete authorized corrections and retests, and submit accurate redlines, splice maps, and turnover records.
• Report completed work, material use, defects, and constraints; follow hazard controls and stop for unsafe conditions, unclear identity, or unauthorized changes.

Qualifications

Required

• Relevant hands-on cabling or fiber experience, or verified internship, technical-school, or college training supported by assessed practical work.
• Ability to read installation drawings and cable schedules, use approved tools, maintain cable and port identity, and document work accurately.
• Demonstrated competence for each assigned termination, splicing, copper certification, OLTS, or OTDR method; perform unqualified tasks only under approved supervision.
• Complete assigned TWS knowledge checks, capstone, and applicable FOA, OEM, and Network+ credential requirements or approved equivalents before the relevant independent assignment.
• Current CPR/First Aid, required Level 1/site safety training, electrical safety and affected-person LOTO awareness, and separate site and task authorization.
• Ability to travel extensively and complete client-required background screening, drug testing, and site onboarding.

Preferred

• Data center, telecommunications, low-voltage, or structured cabling installation experience.
• Hands-on experience with rack and stack services.
• Experience in reading drawings, port to panel maps and rack elevations.
• Any Corning, Panduit or other OEM certifications.
• OSHA10 or 30 Certifications.
• Hands-on experience with high-count fiber, ribbon fusion splicing, MPO/MMC polarity, and optical test instruments.
• Experience reading port to panel maps, redlines, splice maps, and native test-result packages.

Join Our Veteran-Friendly Team:

Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.

TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.