Data Entry Clerk

Job Summary

We are seeking a detail-oriented and customer-focused Customer Service & Data Entry Representative to join our team. This position will support import operations, customer communications, and administrative functions while ensuring accurate data entry and record management.

Main Responsibilities

• Manage the Chanel import account and coordinate shipment releases.
• Work closely with GEO to confirm cargo clearance before shipment release.
• Enter work orders and post costs accurately in CargoWise One (CW1).
• Respond to customer inquiries and provide updates regarding shipment status and documentation.
• Maintain organized records and submit reviewed forklift inspection forms.
• Assist the operations team with various administrative and office support tasks as needed.

Qualifications & Requirements

• Strong customer service, communication, and organizational skills.
• Proficiency with Microsoft Outlook and Excel.
• Excellent attention to detail and accuracy in data entry.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Previous administrative, customer service, logistics, or data entry experience preferred.
• Experience with CargoWise One (CW1) is a plus but not required.