Job Description

among the most sought-after agency in the state

sector for contractors due to our reputation for accomplishing highly complex

technology in a multi-layer secured environment. We are known for requiring

skilled and professional workers that can get the job done well and on time. Our

team is creative and hardworking. The DOR technology division implements

technology using effective methodology and procedures, and we appreciate the

insights and best practices that contractors bring with them.

Company Culture:

A strong and healthy organizational culture will drive our efforts and lead to

success for all stakeholders. SCDOR strives to exemplify a culture that

embodies:

• Excellence demonstrated by focusing on proactive customer service.

• Open Communication demonstrated through vibrant two-way

communication with stakeholders.

• Functional Security demonstrated through the protection of taxpayer

information.

• Leadership demonstrated by modeling integrity, ethical behavior, and the

highest standards of conduct.

• Visionary and Innovative planning and problem solving.

• Ownership of problems by taking responsibility for actions and

performance.

• Accountability demonstrated through performance metrics and

evaluations.

• Collaboration among teams for everyday process improvement.

• Empowering Employees to make a positive difference by enhancing their

skills and knowledge, as well as recognizing their contributions.

• Professionalism demonstrated by competent, resourceful, accountable,

and courteous employees.

Why is this position open?

This is a 3-year reposting for an existing contractor position. The incumbent

contractor is likely to reapply.

Scope of the project:

DOR has implemented Adobe Experience Manager (AEM), and Power Business

Intelligence (PBI) as its tool set for forms, workflow and Dashboard/Report

development. DOR wishes to engage a systems software programmer

experienced in AEM, PBI and Data Architecture. The following description details

the skills and tasks that are required of the systems software programmer.

Under limited supervision, the contractor will serve as a systems software

programmer reporting directly to a functional manager. Contractor will be a team

member that ensures the stability and integrity of data, and server services

through monitoring, maintenance, support, and optimization of all server

infrastructure. This individual has 24/7 on-call responsibilities shared with the

group.

KEY DUTIES AND RESPONSIBILITIES:

Works with consultants, application developers and end users to develop the

logical data model and data architecture of assigned application. Designs

relational databases within the architectural framework to meet application

needs. Serves as lead database designer for assigned application systems.

Develops and implements standards for database design.

Writes and maintains stored procedures as needed; develops standards for the

use of stored procedures, object relational mappers, and other means of

database access. Develops standards for application handling of databases,

including error handling. Builds database utilities as needed for application use,

such as SQL Server Integration Services (SSIS) packages and database scripts.

Analyzes anticipated data volumes and patterns of use; gains knowledge of

agency data usage to improve efficiency of database access and manipulation.

Supports application developers. Assists application developers in resolving

database related application problems, both in development and in production.

Works with Database Administration to resolve database performance problems

Prepares and obtains approval of system and programming documentation.

Configure system settings and options; plans and executes unit, integration and

acceptance testing and creates specifications for systems to meet business

requirements

Assist in deploying applications to Dev, QA, Production environments and

migrations. Follow best practices for secure web programming and deployment.

Adhere to internal best practices with respect to coding standards, unit test

coverage, automation, and continuous integration.

Work closely with Team or vendor to ensure sound practices regarding site

architecture, performance and reliability, and content delivery are in place.

Perform duties and responsibilities in a manner consistent with our mission,

values, and client service standards.

Pre-employment Checks

At a minimum, Suppliers will run:

• Nationwide criminal history check, which must include Federal, State, and

County records for the states (or countries if applicable) where the

Supplier’s employee has resided in the past seven years

• Credit history check

• E-Verify

All hired contractors will have their South Carolina tax history checked.

Contractors must be current on filings and payments.

Daily Duties / Responsibilities:

Non-Technical

- Effectively interact and communicate with peer to Director-level IT

professionals.

- Provide feedback to team regarding product issues, enhancements and

new features.

- Must have initiative, drive and be a self-starter.

- Ability to ask pertinent questions of others.

- Proactively seek to identify, communicate and implement process related

improvements.

- Effectively manage multiple tasks and activities concurrently and able to

provide periodic status updates to key stakeholders

- Collaborate extensively with peers and management to resolve client

issues while actively contributing to a growing knowledge network that

improves the effectiveness of our team and the information available to our

clients.

- Prioritize numerous issues of varying severity, and effectively manage the

resolution of all issues within accepted service levels. This includes

ownership of the data entered into the Helpdesk system and appropriately

updating both client and appropriate employees of status of all issues on a

timely basis.

- Good customer skills, be attentive to detail, and responsive to customer

tickets.

Technical

- Troubleshoot and recommend technical solutions for customer issues

related to backup configuration and recovery.

- Develop workaround solutions as appropriate.

- Perform equipment and software upgrades

- Maintain familiarity with current computer and network products

- Adhere to corporate information security guidelines and promote

information security among coworkers

- Performs other duties and special projects as assigned.

Required Skills (rank in order of

Importance):

• 10+ Years of database

modeling, architecture, and

development experience

• 9+ Years of State Government

Experience

• 10+ Years of Advanced SQL

Experience

• 5+ years Adobe AEM 6.5 version

• 4+ years of Java development,

design and coding experience.

• 5+ Years of Experience with Agile

methodology

Preferred Skills (rank in order of

Importance):

• Experience with cloud-based

solutions

Additional Skills:

• Ability to establish and maintain good working relationships with business

users, management, vendors, and peers.

• Strong organizational, multi-tasking, and time-management skills.

• Hands on business knowledge of business processes

• Ability to communicate clearly and concisely, both orally and in writing.

Required Education/Certifications:

• Bachelor's or Master’s in

Information Technology or related

field

Preferred Education/Certifications:

PMP or other PMI Issued Certification

Requirements

Scope of the project:

DOR has implemented Adobe Experience Manager (AEM), and Power Business Intelligence (PBI) as its tool set for forms, workflow and Dashboard/Report development. DOR wishes to engage a systems software programmer experienced in AEM, PBI and Data Architecture. The following description details the skills and tasks that are required of the systems software programmer.

Under limited supervision, the contractor will serve as a systems software programmer reporting directly to a functional manager. Contractor will be a team member that ensures the stability and integrity of data, and server services through monitoring, maintenance, support, and optimization of all server infrastructure. This individual has 24/7 on-call responsibilities shared with the group.

KEY DUTIES AND RESPONSIBILITIES:

Works with consultants, application developers and end users to develop the logical data model and data architecture of assigned application. Designs relational databases within the architectural framework to meet application needs. Serves as lead database designer for assigned application systems. Develops and implements standards for database design.

Writes and maintains stored procedures as needed; develops standards for the use of stored procedures, object relational mappers, and other means of database access. Develops standards for application handling of databases, including error handling. Builds database utilities as needed for application use, such as SQL Server Integration Services (SSIS) packages and database scripts.

Analyzes anticipated data volumes and patterns of use; gains knowledge of agency data usage to improve efficiency of database access and manipulation.

Supports application developers. Assists application developers in resolving database related application problems, both in development and in production. Works with Database Administration to resolve database performance problems

Prepares and obtains approval of system and programming documentation.

Configure system settings and options; plans and executes unit, integration and acceptance testing and creates specifications for systems to meet business requirements

Assist in deploying applications to Dev, QA, Production environments and migrations. Follow best practices for secure web programming and deployment. Adhere to internal best practices with respect to coding standards, unit test coverage, automation, and continuous integration.

Work closely with Team or vendor to ensure sound practices regarding site architecture, performance and reliability, and content delivery are in place.

Perform duties and responsibilities in a manner consistent with our mission, values, and client service standards.

Pre-employment Checks

At a minimum, Suppliers will run:

• Nationwide criminal history check, which must include Federal, State, and County records for the states (or countries if applicable) where the Supplier’s employee has resided in the past seven years

• Credit history check

• E-Verify

All hired contractors will have their South Carolina tax history checked. Contractors must be current on filings and payments.

Daily Duties / Responsibilities:

Non-Technical

- Effectively interact and communicate with peer to Director-level IT professionals.

- Provide feedback to team regarding product issues, enhancements and new features.

- Must have initiative, drive and be a self-starter.

- Ability to ask pertinent questions of others.

- Proactively seek to identify, communicate and implement process related improvements.

- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders

- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.

- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.

- Good customer skills, be attentive to detail, and responsive to customer tickets.

Technical

- Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.

- Develop workaround solutions as appropriate.

- Perform equipment and software upgrades

- Maintain familiarity with current computer and network products

- Adhere to corporate information security guidelines and promote information security among coworkers

- Performs other duties and special projects as assigned.

Required Skills (rank in order of Importance):

• 10+ Years of database modeling, architecture, and development experience\

• 9+ Years of State Government Experience

• 10+ Years of advanced SQL experience

• 5+ years Adobe AEM 6.5 version

• 4+ years of Java development, design and coding experience.

• 5+ Years of Experience with Agile methodology Preferred Skills (rank in order of Importance):

• Experience with cloud-based solutions