Job Description
Job Title: Data Operations Consultant
Duration: 5 Months Contract
Remote position; however, will be 3 days onsite in a quarter (3 consecutive days)
2nd round of interview will be in-person in Parsippany, NJ
Key Responsibilities
Campaign Operations & Delivery
Experience in some of the following would be beneficial:
Duration: 5 Months Contract
Remote position; however, will be 3 days onsite in a quarter (3 consecutive days)
2nd round of interview will be in-person in Parsippany, NJ
Key Responsibilities
Campaign Operations & Delivery
- Monitor campaign execution and ensure required processing, QC, and delivery activities are completed appropriately.
- Support campaign setup changes, mapping/cost refreshes, reruns, reprocessing, and production corrections.
- Review processing requirements and dependencies before campaigns are released for execution.
- Monitor campaign end dates, processing requirements, and run eligibility to prevent unnecessary or incorrect executions.
- Coordinate validated outputs and operational handoffs to downstream teams.
- Perform or coordinate first-line QC for campaign outputs and investigate data anomalies before downstream delivery.
- Review campaign processing results, trend checks, record/count validations, and other operational controls.
- Support QC of portal files and monthly extracts and coordinate resolution of discrepancies with the appropriate teams.
- Maintain evidence of completed QC and support downstream reviewers with data and investigation findings.
- Help continuously strengthen operational controls to detect data or processing issues earlier.
- Act as an onshore point of contact for production issues, failed jobs, unexpected campaign results, data discrepancies, and operational questions.
- Perform initial triage and determine whether issues require operational correction or escalation to Data Management, Product Support, Development, Data Ingestion, or other platform teams.
- Collect logs, queries, screenshots, processing details, and other evidence required for technical investigation.
- Coordinate retesting and validation following production fixes.
- Track operational issues through closure and communicate status, impact, dependencies, and resolution clearly to stakeholders.
- Support incident management and recurring-problem/root-cause analysis.
- Work closely with Client Engagement/Account Coordinators, Data Management Operations, CHIP Support, Product Support, Development, Config, Data Ingestion, and partner teams.
- Translate business-facing operational issues into clearly defined technical/support requests.
- Coordinate missing inputs, campaign exceptions, mapping decisions, QC findings, reruns, and redeliveries.
- Provide timely operational status and clearly communicate risks, blockers, downstream impacts, and required decisions.
- Participate in operational stand-ups, campaign reviews, issue discussions, and planning activities.
- Maintain operational trackers, support tickets, processing status, dependencies, and issue documentation.
- Ensure standard operating procedures and support documentation remain aligned with current production processes.
- Identify recurring manual tasks, production failure patterns, and opportunities for automation or standardization.
- Support implementation of new operational controls and transition new capabilities into steady-state production support.
- Follow defined approval and change-control processes for high-impact reruns, refreshes, or production changes.
- Experience in data operations, production support, application/platform support, campaign operations, analytics operations, or a similar data-intensive environment.
- Strong SQL skills with the ability to query and validate large datasets and investigate data discrepancies.
- Experience supporting scheduled production workflows, batch processing, or data pipelines.
- Strong troubleshooting skills and ability to perform first-level analysis before escalating issues.
- Experience with data validation, reconciliation, and operational quality-control processes.
- Strong written and verbal communication skills with the ability to explain technical issues to both technical and business stakeholders.
- Ability to manage multiple concurrent campaign deliverables, incidents, and operational priorities.
- Strong attention to detail and ownership mindset.
Experience in some of the following would be beneficial:
- Snowflake
- SQL
- Production data pipelines / ETL
- Workflow scheduling and orchestration
- Power BI or similar reporting/QC tools
- SFTP/file-based integrations
- Jira / Confluence or comparable work-management/documentation tools
- Campaign or digital measurement data
Numbers & Facts
| Location | Parsippany, NJ (Remote) |
| Industry | Other/Not Classified |
| Salary | $55–$60 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1998 |
| Website | www.eteaminc.com |
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
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