Data Operations Systems Manager

Data Operations Systems Manager

Salary

$99,975.03 - $142,515.97 Annually

Location

Boston Police Headquarters - 1 Schroeder Plaza

Job Type

Full-Time

Job Number

2026-00138

Department

Police Department

Opening Date

10/16/2026

Closing Date

10/27/2026 11:59 PM Eastern

• Description
• Benefits

Overview

Reporting to the Senior Director of Network and Data Center Operations, the Data Operations Systems Manager will be the Technical Lead for all BPD and related System and Network Infrastructure.

Responsibilities

• Provides technical direction and ensures proper operation of all BPD Servers, Storage, and Networked Systems to include BPD, BRIC, and PSAP CAD/911 Active Directory Domains.
• Manages and maintains the department's virtualized infrastructure, including VMware and Hyper-V environments, ensuring high availability, performance, and data integrity across all virtual servers and clusters.
• Develops and maintains disaster recovery procedures and preventative maintenance schedules, as well as performs system updates and upgrades.
• Responsible for systems and network security, including endpoint protection and user authentication.
• Responsible for G-Suite administration and email security.
• As Technical Lead, supervises and provides direction to Systems Operations staff.
• Performs related work as required.

Minimum Entrance Qualifications

• Applicants must have at least five (5) years of full-time, paid professional experience in systems administration, including technical and operational responsibility for enterprise server, storage, and virtualization environments. Bachelor's Degree in Computer Science, Information Technology, or a related field preferred.
• Hands-on technical experience installing, configuring, and managing Active Directory Domains, Microsoft Entra ID, and Server Operating Systems.
• Demonstrated technical knowledge of VMware Cloud Foundation, Microsoft Hyper-V, Windows Server, Ubuntu Linux, Veeam Backup and Replication.
• Advanced knowledge of Cisco Switches and Access Points, Dell PowerConnect Switching, and Juniper Firewalls and Switches.
• Experience with GSuite Administration and email protection products such as Proofpoint.
• Advanced knowledge of Dell EMC Isilon, Compellent, and Unity Storage Systems.
• Extensive knowledge of server hardware deployment and troubleshooting, specifically Dell PowerEdge and HP ProLiant.
• Understanding of concepts like Deduplication, Encryption, Compression, and Replications.
• Experience with Video Management Systems such as FLIR Control Center, Avigilon, and Genetec.
• Experience troubleshooting wireless links, including cellular, WiFi, and Point to Point Microwave.
• Extensive knowledge of standard network protocols, standard operating systems, and enterprise network applications. (eg. DNS, DHCP, NTP, LDAP, SSL, etc.).
• Ability to exercise good judgment and focus on detail as required by the job.

CRIMINAL RECORD CHECK REQUIRED

PRE-EMPLOYMENT DRUG TEST REQUIRED

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: SENA/MM1-10

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov