Data Processing - Customer Service Representative

Department Supervisor of Assessments Title Data Processing - Customer Service Representative Listed On 10/30/2026 Listed Until 11/30/2026

The Supervisor of Assessments Office is looking to hire a Data Processing - Customer Service Representative.

Responsibilities

Job synopsis:

This non-exempt position consists of duties requiring good public relations, oral & written communications, math, data entry, and organization skills.

Duties & Responsibilities:

Responsibilities include, but are not limited to:

• Property Tax Exemptions: From knowing who qualifies, the effect on the property tax bill, to assisting in the application process as needed, cross trained on many internal exemptions for property tax.
• Performing data entry, information verification and retrieval utilizing an iSeries (AS400/ Tyler) computer system/platform, scanning and verifying documents.
• Developing a thorough understanding of the Property Tax System, the functions of our office and how we interact with other government offices.
• Reading legal descriptions, work sheets, deeds, transfer declarations, property record cards, and use of GIS parcel mapping system.
• Assisting Township Assessors.
• Working with both alpha & numeric filing systems.
• Scanning of documents & filing of exemptions
• Document retrieval utilizing a Fidlar Laredo system.
• Waiting on the counter and answering the telephone as needed.
• Working with other offices
• Assisting with other office duties as needed or assigned by supervisor.

Requirements

Relevant education & experience:

Must be detail oriented, able to operate a multi-line telephone, Windows based computer & printer, multi-function photocopier and calculator. Additionally, must be able to; read, understand and explain assessment and property tax information, be able to perform basic math calculations. Must possess good public relations skills, to deal effectively and respectfully with people over the telephone and face-to-face.

Skills

Benefits

Hours of work: Monday through Friday 8:00 a.m. - 4:30 pm Rotate days 8:30- 5:00 p.m. (except holidays when the county building is closed.)

Benefits available: Medical, dental & life insurance. Pension, I.M.R.F. Vacation, sick & holiday pay. Salary range: 35,197-52,796 annual. Starting Salary $35,197

.

Please submit resume and cover letter to:

Byron Deaner

Supervisor of Assessments

Sangamon County Building

200 S. 9th St, 1st floor

Springfield, IL 62701

Further Info

None