Data Product Manager – Customer 360

Data Product Manager Customer 360

Fully remote with periodic travel to Philadelphia, PA (a few times during the contract)

What they need:

• Strong Data Product Manager / Technical Product Manager / Data Product Owner background
• Experience leading end-to-end implementation of data products
• Strong business + technology integrator who can translate business needs into technical/data requirements
• Experience gathering requirements and developing BRDs / supporting TRDs
• Experience with Customer 360, MDM, or complex customer data projects recently in their career
• Ability to lead technical data analysts and engineers and provide strategic direction
• Experience integrating/mapping data across multiple enterprise systems
• Strong stakeholder communication and executive-facing skills

Key data domains:

• Householding
• Prospecting
• Group Insurance Members
• Marketing / Segmentation

Nice to have:

• Reltio
• Databricks
• APIs / data feeds / event-driven integrations
• Insurance, financial services, wealth, or investment management experience
• Project/program management experience, including status reporting and RAID logs

Biggest thing to screen for:
Someone who sits at the intersection of business, data, and technology. This should not be a purely business-side Product Manager. They need to understand data products technically enough to lead analysts/engineers while owning requirements and stakeholder conversations.