Data Quality Analyst

We are seeking an experienced and motivated Data Quality Analyst to join our team. In this role, you will support all facets of commission administration, reporting, and reconciliation for Ticket Sales and Partnerships, while playing a key role in data quality initiatives within Strategy & Analytics as well as broader department initiatives.Your Role on the Team

Oversee the end-to-end commissions process for Ticket Sales and Partnerships across all properties.Build and maintain reporting that validates sales and commission data against Ticketmaster Archtics, Great Plains & CRM.Provide daily oversight of sales transactions to ensure each sale is accurately attributed to the appropriate product, event, property, sales representative, commission category, etc.Investigate and resolve duplicate transactions, inaccurate sales assignments, commission discrepancies, and other data issues before reports are shared with leadership and submitted to Payroll.Maintain accurate records of adjustments and approvals to support internal controls and audit requirements.Partner with Ticket Sales, Partnership, Box Office, Finance, P&C, and Payroll to resolve issues and improve reporting processes.Reconcile CRM opportunities and agreements in Salesforce against Ticketmaster Archtics & Great Plains to identify discrepancies in data entry.Build and maintain Tableau reports that identify, monitor, and track data discrepancies and overall data quality.Validate ticketing sales figures against Ticketmaster Archtics to identify and resolve any discrepancies in revenue, tickets sold, inventory, and other key measures.Serve as a day-to-day resource for dashboard questions from business leaders, including investigating issues, explaining reporting logic, and making updates when needed.Partner with the Partnerships team to maintain accurate deal sheets, assets, inventory, and all related information in Salesforce and all associated reporting.

Your Skills and Experience

1+ year of experience in sales operations, ticketing, commission administration, or a related analytical role.Strong experience with Archtics, Tableau, and Microsoft Excel.Exceptional attention to detail and accuracy when managing large datasets and entering data.Strong organizational skills and ability to meet recurring monthly deadlines.Analytical and problem-solving skills, with the ability to identify and resolve data discrepancies.Strong communication skills and ability to work cross-functionally.Experience with sales commissions, ticketing, professional sports, or live entertainment preferred.Ability to handle confidential compensation information with discretion.