Data Support Associate

Client Overview:
Our client is a New York-based health tech company on a mission to make mental healthcare more accessible and affordable by connecting patients with therapists and psychiatric providers who accept insurance. The company uses technology to simplify the insurance, billing, and administrative processes that often prevent providers from accepting insurance, helping both clinicians and patients navigate mental healthcare more easily. They are currently looking to add a Data Support Associate to their team.

Salary/Hourly Rate:
$22/hr

Position Overview:
The Data Support Associate role supports the Insurance Operations team by reviewing and resolving automation-related errors, including document and information discrepancies, to ensure accurate processing and workflow efficiency. The ideal Data Support Associate candidate is highly detail-oriented, resourceful, tech-savvy, and able to work independently while balancing speed and accuracy. This is a fully remote position focused on problem-solving, error resolution, and supporting operational processes with minimal supervision. This ideal candidate will work 35 to 40 hours a week.

Responsibilities of Data Support Associate:

• The Data Support Associate will support the team with automation process errors.
• Handle informational and document errors and problem-solve these issues.

Required Experience/Skills of the Data Support Associate:

• Should be resourceful, tech-savvy, and not need a lot of direction.

Preferred Experience/Skills for the Data Support Associate:

• Reliable and detail-oriented, but can't spend too long on each task.

Education Requirements:

• Bachelor's degree is preferred

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

Job Wrapping ID: #LI-AJ3

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EOE/M/F/D/V/SO

Position ID: 411506