Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.
Responsibilities:Welcome! Empower AI is excited to connect with professionals currently supporting the DCSA CSS contract as part of our upcoming Open House. This evergreen requisition serves as the central location for DCSA CSS Open House opportunities and provides access to the individual requisitions available for positions supporting the contract.
Please review the positions below and apply directly to the requisition that corresponds with your current role and work location. Because some positions are available across multiple locations, please be sure to select the requisition that most closely matches both your current position and location. Where applicable, please also pay close attention to the position level, shift, and work arrangement identified in the posting.
If you are unsure which requisition corresponds with your current position, please speak with a member of the Empower AI Recruiting Team during the Open House before submitting your application.
We appreciate your interest in joining Empower AI and look forward to connecting with you during the DCSA CSS Open House.
Qualifications:
| COMMUNICATIONS FIELD TECHNICIAN (REGIONAL) | Alexandria, VA | 2026-9641 | Apply | https://internal-empowerai.icims.com/jobs/9641/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Alexandria, VA | 2026-9624 | Apply | https://internal-empowerai.icims.com/jobs/9624/job |
| Field Support Technician I | Alexandria, VA | 2026-9617 | Apply | https://internal-empowerai.icims.com/jobs/9617/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Andover, MA | 2026-9616 | Apply | https://internal-empowerai.icims.com/jobs/9616/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Arlington (Crystal City), VA | 2026-9623 | Apply | https://internal-empowerai.icims.com/jobs/9623/job |
| VTC / AV SUPPORT TECHNICIAN | Boyers, PA | 2026-9638 | Apply | https://internal-empowerai.icims.com/jobs/9638/job |
| Field Support Technician - Printer Support | Boyers, PA | 2026-9618 | Apply | https://internal-empowerai.icims.com/jobs/9618/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Colorado Springs, CO | 2026-9635 | Apply | https://internal-empowerai.icims.com/jobs/9635/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Cypress, CA | 2026-9633 | Apply | https://internal-empowerai.icims.com/jobs/9633/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Farmers Branch, TX | 2026-9634 | Apply | https://internal-empowerai.icims.com/jobs/9634/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Fort Jackson, SC | 2026-9621 | Apply | https://internal-empowerai.icims.com/jobs/9621/job |
| VTC / AV SUPPORT TECHNICIAN | Fort Meade, MD | 2026-9639 | Apply | https://internal-empowerai.icims.com/jobs/9639/job |
| Field Support Technician | Fort Meade, MD | 2026-9622 | Apply | https://internal-empowerai.icims.com/jobs/9622/job |
| Deskside Supervisor (Regional) | Fort Meade, MD | 2026-9601 | Apply | https://internal-empowerai.icims.com/jobs/9601/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Hanover, MD | 2026-9625 | Apply | https://internal-empowerai.icims.com/jobs/9625/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Hanover, MD | 2026-9614 | Apply | https://internal-empowerai.icims.com/jobs/9614/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Herndon, VA | 2026-9619 | Apply | https://internal-empowerai.icims.com/jobs/9619/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Huntsville, AL | 2026-9628 | Apply | https://internal-empowerai.icims.com/jobs/9628/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Linthicum, MD | 2026-9615 | Apply | https://internal-empowerai.icims.com/jobs/9615/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Livonia, MI | 2026-9631 | Apply | https://internal-empowerai.icims.com/jobs/9631/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Melbourne, FL | 2026-9630 | Apply | https://internal-empowerai.icims.com/jobs/9630/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Mount Laurel, NJ | 2026-9627 | Apply | https://internal-empowerai.icims.com/jobs/9627/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Phoenix, AZ | 2026-9632 | Apply | https://internal-empowerai.icims.com/jobs/9632/job |
| CABLE / INFRASTRUCTURE ANALYST TECHNICIAN | Quantico, VA | 2026-9646 | Apply | https://internal-empowerai.icims.com/jobs/9646/job |
| Senior ISSO / ISSE (eMASS and ACAS) | Quantico, VA | 2026-9645 | Apply | https://internal-empowerai.icims.com/jobs/9645/job |
| ISSO / RMF Analyst | Quantico, VA | 2026-9644 | Apply | https://internal-empowerai.icims.com/jobs/9644/job |
| VOIP TECHNICIAN | Quantico, VA | 2026-9640 | Apply | https://internal-empowerai.icims.com/jobs/9640/job |
| VTC / AV SUPPORT TECHNICIAN | Quantico, VA | 2026-9637 | Apply | https://internal-empowerai.icims.com/jobs/9637/job |
| IT Asset Management Specialist | Quantico, VA | 2026-9598 | Apply | https://internal-empowerai.icims.com/jobs/9598/job |
| VIP Support Technician | Quantico, VA | 2026-9591 | Apply | https://internal-empowerai.icims.com/jobs/9591/job |
| Queue Manager / Dispatcher | Quantico, VA | 2026-9580 | Apply | https://internal-empowerai.icims.com/jobs/9580/job |
| Deskside Technician (RKB) (Journeyman) | Quantico, VA | 2026-9603 | Apply | https://internal-empowerai.icims.com/jobs/9603/job |
| Deskside Supervisor (Regional) | Quantico, VA | 2026-9600 | Apply | https://internal-empowerai.icims.com/jobs/9600/job |
| Tier II / Deskside Lead | Quantico, VA | 2026-9595 | Apply | https://internal-empowerai.icims.com/jobs/9595/job |
| Deskside Technician (RKB) (Journeyman) - TS/SCI Cleared | Quantico, VA | 2026-9594 | Apply | https://internal-empowerai.icims.com/jobs/9594/job |
| Deskside Technician (RKB, Junior) | Quantico, VA | 2026-9593 | Apply | https://internal-empowerai.icims.com/jobs/9593/job |
| Tier II Remote Resolution Specialist | Quantico, VA | 2026-9592 | Apply | https://internal-empowerai.icims.com/jobs/9592/job |
| Account / Access Management Specialist | Quantico, VA | 2026-9590 | Apply | https://internal-empowerai.icims.com/jobs/9590/job |
| Hardware Deployment Technician | Quantico, VA | 2026-9589 | Apply | https://internal-empowerai.icims.com/jobs/9589/job |
| ServiceNow Platform Architect | Quantico, VA | 2026-9588 | Apply | https://internal-empowerai.icims.com/jobs/9588/job |
| Service Desk Shift Supervisor | Quantico, VA | 2026-9583 | Apply | https://internal-empowerai.icims.com/jobs/9583/job |
| Collaboration Platform Lead | Quantico, VA | 2026-9570 | Apply | https://internal-empowerai.icims.com/jobs/9570/job |
| Mobile Device Specialist | Quantico, VA | 2026-9572 | Apply | https://internal-empowerai.icims.com/jobs/9572/job |
| Knowledge Center Lead | Quantico, VA | 2026-9573 | Apply | https://internal-empowerai.icims.com/jobs/9573/job |
| VTC Engineer | Quantico, VA | 2026-9574 | Apply | https://internal-empowerai.icims.com/jobs/9574/job |
| Senior VoIP Engineer | Quantico, VA | 2026-9575 | Apply | https://internal-empowerai.icims.com/jobs/9575/job |
| STIG / Compliance Engineer | Quantico, VA | 2026-9560 | Apply | https://internal-empowerai.icims.com/jobs/9560/job |
| Endpoint Engineer - Tier III Escalation | Quantico, VA | 2026-9562 | Apply | https://internal-empowerai.icims.com/jobs/9562/job |
| Endpoint Engineer - Classified Enclaves (SIPRNet / JWICS) | Quantico, VA | 2026-9564 | Apply | https://internal-empowerai.icims.com/jobs/9564/job |
| Collaboration Engineer - Classified Enclaves (SIPRNet / JWICS) | Quantico, VA | 2026-9566 | Apply | https://internal-empowerai.icims.com/jobs/9566/job |
| Imaging / Deployment Technician | Quantico, VA | 2026-9546 | Apply | https://internal-empowerai.icims.com/jobs/9546/job |
| IT Logistics Specialist (COMSEC Certified) | Quantico, VA | 2026-9548 | Apply | https://internal-empowerai.icims.com/jobs/9548/job |
| IT Asset / Lifecycle Manager | Quantico, VA | 2026-9555 | Apply | https://internal-empowerai.icims.com/jobs/9555/job |
| Patch Management Engineer | Quantico, VA | 2026-9557 | Apply | https://internal-empowerai.icims.com/jobs/9557/job |
| Endpoint Engineering Lead | Quantico, VA | 2026-9538 | Apply | https://internal-empowerai.icims.com/jobs/9538/job |
| MECM / SCCM Engineer | Quantico, VA | 2026-9539 | Apply | https://internal-empowerai.icims.com/jobs/9539/job |
| Application Packaging Engineer | Quantico, VA | 2026-9541 | Apply | https://internal-empowerai.icims.com/jobs/9541/job |
| QASP / AQL Quality Analyst | Quantico, VA | 2026-9525 | Apply | https://internal-empowerai.icims.com/jobs/9525/job |
| Senior Tier I Agent (Quality and Mentoring) | Quantico, VA | 2026-9532 | Apply | https://internal-empowerai.icims.com/jobs/9532/job |
| Business Analyst (ITSM Platform Requirements) | Quantico, VA / Remote | 2026-9579 | Apply | https://internal-empowerai.icims.com/jobs/9579/job |
| Web Content Specialist | Quantico, VA / Remote | 2026-9567 | Apply | https://internal-empowerai.icims.com/jobs/9567/job |
| Extended Hours Shift Lead | Quantico, VA / Remote | 2026-9602 | Apply | https://internal-empowerai.icims.com/jobs/9602/job |
| Knowledge Center Shift Supervisor | Quantico, VA / Remote | 2026-9599 | Apply | https://internal-empowerai.icims.com/jobs/9599/job |
| Knowledge Center Escalation Coordinator | Quantico, VA / Remote | 2026-9597 | Apply | https://internal-empowerai.icims.com/jobs/9597/job |
| Knowledge Center Tier 0 / Knowledge Analyst | Quantico, VA / Remote | 2026-9596 | Apply | https://internal-empowerai.icims.com/jobs/9596/job |
| ServiceNow Developer | Quantico, VA / Remote | 2026-9587 | Apply | https://internal-empowerai.icims.com/jobs/9587/job |
| ServiceNow System Administrator | Quantico, VA / Remote | 2026-9582 | Apply | https://internal-empowerai.icims.com/jobs/9582/job |
| SharePoint / Web Developer | Quantico, VA / Remote | 2026-9568 | Apply | https://internal-empowerai.icims.com/jobs/9568/job |
| Microsoft 365 / SharePoint Administrator | Quantico, VA / Remote | 2026-9569 | Apply | https://internal-empowerai.icims.com/jobs/9569/job |
| QA / Test Engineer (ITSM Platform) | Quantico, VA / Remote | 2026-9576 | Apply | https://internal-empowerai.icims.com/jobs/9576/job |
| Software Engineer | Quantico, VA / Remote | 2026-9581 | Apply | https://internal-empowerai.icims.com/jobs/9581/job |
| Knowledge Analyst / Technical Writer | Quantico, VA / Remote | 2026-9558 | Apply | https://internal-empowerai.icims.com/jobs/9558/job |
| Knowledge Management Lead | Quantico, VA / Remote | 2026-9559 | Apply | https://internal-empowerai.icims.com/jobs/9559/job |
| Dashboard Developer (Customer Support Metrics Dashboard) | Quantico, VA / Remote | 2026-9561 | Apply | https://internal-empowerai.icims.com/jobs/9561/job |
| Web Software Developer | Quantico, VA / Remote | 2026-9563 | Apply | https://internal-empowerai.icims.com/jobs/9563/job |
| UX / Service Portal Designer | Quantico, VA / Remote | 2026-9565 | Apply | https://internal-empowerai.icims.com/jobs/9565/job |
| IT Procurement / Purchasing Analyst | Quantico, VA / Remote | 2026-9544 | Apply | https://internal-empowerai.icims.com/jobs/9544/job |
| Senior ITCR / Requirements Analyst | Quantico, VA / Remote | 2026-9545 | Apply | https://internal-empowerai.icims.com/jobs/9545/job |
| Software License / Hardware Warranty Analyst | Quantico, VA / Remote | 2026-9547 | Apply | https://internal-empowerai.icims.com/jobs/9547/job |
| Service Management Optimization (SMO) Analyst | Quantico, VA / Remote | 2026-9556 | Apply | https://internal-empowerai.icims.com/jobs/9556/job |
| Tier I Service Desk Agent | Quantico, VA / Remote | 2026-9533 | Apply | https://internal-empowerai.icims.com/jobs/9533/job |
| Tier I Service Desk Agent (Junior) | Quantico, VA / Remote | 2026-9534 | Apply | https://internal-empowerai.icims.com/jobs/9534/job |
| Tier 0 / Deflection Content Analyst | Quantico, VA / Remote | 2026-9535 | Apply | https://internal-empowerai.icims.com/jobs/9535/job |
| Purchasing Support Specialist | Quantico, VA / Remote | 2026-9527 | Apply | https://internal-empowerai.icims.com/jobs/9527/job |
| Business Analyst (Customer Experience and Reporting) | Quantico, VA / Remote | 2026-9530 | Apply | https://internal-empowerai.icims.com/jobs/9530/job |
| Automation Engineer (Tier 0 Self-Service and RPA) | Quantico, VA / Remote | 2026-9531 | Apply | https://internal-empowerai.icims.com/jobs/9531/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Redstone Arsenal / Huntsville, AL | 2026-9629 | Apply | https://internal-empowerai.icims.com/jobs/9629/job |
| Knowledge Center Tier I Agent (Junior) | Remote | 2026-9543 | Apply | https://internal-empowerai.icims.com/jobs/9543/job |
| Tier I Service Desk Agent (Extended Hours) | Remote | 2026-9536 | Apply | https://internal-empowerai.icims.com/jobs/9536/job |
| Tier I Service Desk Agent (Junior, Extended Hours) | Remote | 2026-9537 | Apply | https://internal-empowerai.icims.com/jobs/9537/job |
| Knowledge Center Tier I Agent | Remote | 2026-9542 | Apply | https://internal-empowerai.icims.com/jobs/9542/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | San Diego, CA | 2026-9636 | Apply | https://internal-empowerai.icims.com/jobs/9636/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Slippery Rock, PA | 2026-9620 | Apply | https://internal-empowerai.icims.com/jobs/9620/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Stafford, VA | 2026-9613 | Apply | https://internal-empowerai.icims.com/jobs/9613/job |
| FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR | Virginia Beach, VA | 2026-9626 | Apply | https://internal-empowerai.icims.com/jobs/9626/job |
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.
| Location | Quantico, Virginia |
| Job Type | Full-time |
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