Debt Collector Specialist

MBA CONSULT US LLC
  • Mount Pleasant, SC
  • Remote
  • Full-time
24 days ago

Job Description

Benefits:
  • Employee discounts
  • Health insurance
  • Paid time off

Debt Collector Specialist — MBA Consult US LLC

**Location:** Fully Remote
**Schedule:** Wednesday – Sunday, 12:00 PM – 8:00 PM Eastern Time (ET)


About the Role

MBA Consult US LLC is looking for a driven and detail-oriented Debt Collector Specialist to join our team. This is an exciting opportunity to play a key role in our financial operations by helping recover outstanding balances while maintaining positive client relationships. This role works a Wednesday through Sunday schedule, 12:00 PM – 8:00 PM Eastern Time, so it's a great fit for someone who wants weekday mornings free and doesn't mind a Sunday in the mix. If you thrive in a fast-paced environment and have a knack for negotiation, we want to hear from you!

Responsibilities

* Contact debtors via phone, email, and written correspondence to collect outstanding balances
* Negotiate payment plans and settlements in accordance with company policies and applicable regulations
* Maintain accurate and up-to-date records of all collection activity and debtor communications
* Review and analyze delinquent accounts to prioritize collection efforts
* Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant laws
* Collaborate with internal teams to resolve billing disputes and account discrepancies
* Meet or exceed monthly collection targets and performance metrics

Schedule

* Wednesday – Sunday, 12:00 PM – 8:00 PM Eastern Time (ET)
* This is a fixed, non-traditional schedule (weekday afternoons/evenings plus weekends) — please only apply if you can commit to these hours

Requirements

* Availability to work Wednesday–Sunday, 12:00 PM–8:00 PM Eastern Time (ET), is required
* Prior experience in debt collection, accounts receivable, or a related financial role preferred
* Strong knowledge of FDCPA regulations and debt collection compliance standards
* Excellent verbal and written communication and negotiation skills
* Experience with collection software, CRM systems, and Microsoft Office Suite - advantage
* Ability to handle difficult conversations with professionalism and empathy
* Strong organizational skills with high attention to detail
* High school diploma or equivalent required; associate's or bachelor's degree a plus

About Us

MBA Consult US LLC is a trusted consulting and financial services firm based in Mount Pleasant, SC, committed to delivering results-driven solutions for our clients. Our team is built on integrity, professionalism, and a passion for excellence that keeps our clients coming back. We foster a supportive and collaborative work environment where employees are empowered to grow and succeed.



This is a remote position.

Numbers & Facts

LocationMount Pleasant, SC (
Remote
)
Job TypeFull-time

Skills

  • Accounts Receivableunmatched
  • Analysis Skillsunmatched
  • Billingunmatched
  • Business Administrationunmatched
  • Collections Regulationsunmatched
  • Communication Skillsunmatched
  • Consultingunmatched
  • Corporate Policiesunmatched
  • Credit and Collectionsunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Detail Orientedunmatched
  • Develop and Maintain Customersunmatched
  • Establish Prioritiesunmatched
  • Exceeded Sales Goalunmatched
  • Fair Debt Collection Practices Act (FDCPA)unmatched
  • Financial Operationsunmatched
  • Financial Servicesunmatched
  • Health Insuranceunmatched
  • High School Diplomaunmatched
  • Maintain Complianceunmatched
  • Microsoft Officeunmatched
  • Negotiation Skillsunmatched
  • Organizational Skillsunmatched
  • Past Due Accountsunmatched
  • Performance Metricsunmatched
  • Presentation/Verbal Skillsunmatched
  • Reconciliationunmatched
  • Regulationsunmatched
  • Regulatory Complianceunmatched
  • Writing Skillsunmatched

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