Decision Science Director

We are Farmers - where ambition meets opportunity.

At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

Workplace: On-site ( #LI-Onsite ), Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

The Director, Decision Science leads a team of analytics and decision science professionals responsible for transforming data into actionable business insights that drive strategic decision-making across the enterprise. This role partners closely with executive leaders and cross-functional stakeholders to solve complex business challenges, identify growth opportunities, improve operational performance, and enhance profitability.

The Director oversees the development and application of advanced analytics, statistical modeling, experimentation, forecasting, and machine learning techniques to inform critical business decisions. This leader establishes the vision and strategy for decision science initiatives, ensures the delivery of high-impact analytical solutions, and fosters a culture of innovation, collaboration, and continuous improvement. The position leads other people leaders, acts as a trusted advisor to senior leadership, and serves as a subject matter expert in analytics and data-driven decision making.

Essential Job Functions

• Partner with executive leadership and cross-functional teams to identify strategic business opportunities and develop data-driven solutions that improve business outcomes.

• Lead the development and execution of the Decision Science strategy, ensuring alignment with enterprise objectives and business priorities.

• Provide consultative leadership on complex business questions by leveraging advanced analytics, statistical methodologies, predictive modeling, forecasting, and machine learning techniques.

• Translate business objectives into analytical frameworks and actionable recommendations that influence strategic decisions.

• Guide large-scale exploratory analyses to uncover trends, risks, opportunities, and drivers of performance across the organization.

• Oversee the design, execution, and interpretation of experiments, hypothesis testing, and causal inference analyses to evaluate business initiatives and optimize outcomes.

• Direct the development, deployment, monitoring, and continuous improvement of predictive and prescriptive analytics solutions.

• Leverage modern analytics, visualization, and decision-support tools to communicate insights effectively to technical and non-technical audiences.

• Present findings and recommendations to senior and executive leadership, influencing decisions through compelling data storytelling and business-focused communication.

• Partner with Data Engineering, Data Science, Technology, Product, Finance, and Business Operations teams to ensure data integrity, governance, and scalable analytical solutions.

• Establish best practices for analytical rigor, model governance, data quality, and performance measurement.

• Drive the adoption of emerging analytical technologies, artificial intelligence, machine learning, and industry best practices to enhance business capabilities.

• Lead, develop, and mentor leaders and teams within the Decision Science organization, fostering a culture of accountability, innovation, inclusion, and high performance.

• Manage workforce planning, performance management, employee engagement, talent development, succession planning, and organizational effectiveness initiatives.

• Serve as a thought leader and trusted advisor, promoting data literacy and analytical decision-making throughout the enterprise.

• Stay current on industry trends, emerging technologies, and advancements in decision science methodologies.

• Perform other duties as assigned.

Experience Requirements

• 10+ years of experience in analytics, decision science, data science, business intelligence, statistics, actuarial analytics, operations research, or related quantitative disciplines.

• 5+ years of progressive people leadership experience, including leading managers and developing high-performing analytics organizations.

• Demonstrated experience influencing senior leaders and driving enterprise-level business decisions through analytics and insights.

• Experience applying advanced statistical techniques, predictive modeling, experimentation, forecasting, machine learning, and optimization methodologies to solve business problems.

• Strong executive communication, presentation, and stakeholder management skills.

• Experience leading cross-functional initiatives and collaborating with business, technology, and data teams.

Education Requirements

• High School Diploma or equivalent required.
• Bachelors degree in Statistics, Mathematics, Data Science, Economics, Business Analytics, Computer Science, Operations Research, or a related quantitative discipline preferred.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.

o CA Only: $146,925 - $249,700

o CO & ME: $137,775 - $215,490

o HI/IL/MN/VT Only: $137,775 - $230,560

o MA Only: $137,775 - $230,560

• o MD & VA: $137,775 - $230,560

o DC/NJ/NY/OH Only: $137,775 - $249,700

o Albany County, NY/Cleveland, OH: $146,925 - $215,490

o WA Only: $137,775 - $262,000

• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): R_US - United States

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veterans status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com