We’ve built our success by doing our best for each customer every time. If you thrive in a family-friendly environment dedicated to customer satisfaction we’d love for you to apply. The right candidate for our Decorative Hardware Consultant position will enjoy helping our customers select decorative hardware for their homes and businesses, as well as developing long-term relationships with home builders and interior designers. Creative, organized people with friendly and patient personalities do well in this position.
Duties and Responsibilities:
- Provide customer service true to our motto first and foremost
- Maintain a clean, attractive, stocked and organized showroom
- Build sales with walk-in designers, architects, developers, and homeowners.
- Actively listen to customer's needs to best meet their expectations
- Ensure each customer experience is personal to their shopping needs
- Follow up with customers and designers after selections to ensure and maximize customer satisfaction.
Requirements
- Previous experience in interior design or other related fields.
- Customer first approach in order to exceed their expectations.
- Excellent written and verbal communication skills.
- High energy self starter
Job Types: Full-time, Part-time
We offer competitive wages, bonus opportunities, daytime hours (no evenings or Sundays), and paid holidays, sick time, and vacation time, along with health benefits. We’re family-owned, and committed to providing a workplace friendly to family life. We’ve operated at the same location for over 100 years; we’re committed to the community we serve.
Modern Hardware is a customer-motivated, service-minded hardware retailer. We do good for our neighbors by solving their hardware problems with respect, kindness, and integrity. We believe people are valuable, work is good, profits are necessary, compassion is essential. We work hard and have fun. We take the long view, exercise patience, practice humility, always improve, always listen. We strive for the best, for each customer, every time.