WELCOME TO THE TEAM Protech Staffing is HIRING!
Advance your career as a Deduction Analyst with a well-established company in Fontana, CA.
Are you analytical, detail-oriented, and experienced with Excel and researching discrepancies? We are looking for a Deduction Analyst to research customer deductions and chargebacks, resolve shortage and overage claims, and work with multiple departments to identify discrepancies and improve accuracy.
Apply today and take the next step in your career!
How to Apply:
- Apply directly through this posting
- Email Resume: liz@protechjobs.com
- Visit: www.ProtechJobs.com
- Call or Text: 951-823-0023
Position: Deduction Analyst
City: Fontana, CA
Pay: $24.50$25.50 per hour
Schedule: MondayFriday | 8:00 AM5:00 PM
Type: Temporary with potential for permanent hire
Work Arrangement: 100% Onsite During Temporary Assignment
Benefits After Permanent Hire
Upon conversion to a permanent position, employees may become eligible for a hybrid schedule: TuesdayThursday onsite and Monday/Friday remote.
Job Summary
The Deduction Analyst is responsible for researching and resolving customer shortage and overage deductions and chargebacks. This position reviews supporting documentation, maintains accurate claim records, identifies root causes, and works closely with Customer Service, Operations, Accounting, and other departments to resolve discrepancies.
Key Responsibilities
- Review and research customer shortage and overage claims.
- Investigate deductions and chargebacks using supporting documentation.
- Maintain accurate deduction and claim records.
- Research, challenge, and help resolve invalid deductions.
- Work with internal departments to resolve discrepancies.
- Assist with root cause analysis and corrective actions.
- Prepare weekly findings and monthly deduction summaries.
- Analyze deduction and chargeback trends.
- Maintain accurate documentation in company systems.
Qualifications
- High school diploma or GED required.
- 23 years of relevant administrative or office experience.
- Intermediate Excel skills, including PivotTables and VLOOKUPs.
- Proficiency with Microsoft Outlook, Word, PowerPoint, and Teams.
- Experience with order management, deduction management, or ERP systems preferred.
- NetSuite experience is a plus.
- Strong analytical, research, and problem-solving skills.
- Excellent attention to detail and organization.
- Strong written and verbal communication skills.
- Ability to prioritize multiple assignments and meet deadlines independently.
Protech Staffing is an Equal Opportunity Employer.