About the Job
As a member of the Deli and Butcher Line team of Luke’s Local, you are responsible for providing excellent customer service from all departments on the line. Deli/Butcher Clerks are responsible for preparing breakfast items and sandwiches for our customers. They are also responsible for maintaining a clean, full, and aesthetically pleasing butcher case, and providing excellent service from the butcher counter. We encourage a team mentality at Luke’s and as such all deli staff often assist each other based on the demands of the day. Having a positive attitude, team mentality, and eagerness to learn is a must. Flexibility to work weekends and holidays is a required component of this role; all Deli/Butcher team members must be available to work at least one weekend day regularly.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Preparing, packaging, weighing, and pricing meat department products for sale
- Setting and maintaining the deli/butcher case
- Prepping and assembling sandwiches
- Monitor product and check for expiration. Ensure products are routinely FIFO-ed and waste is accurately tracked and reported
- Providing an excellent and knowledgeable customer experience
- Ensure the customer’s checkout experience is friendly and efficient
- Demonstrate consistent work attendance
- Follow all department checklists and task lists each day, ensuring all cleaning, prep, and other assigned tasks are completed on time and accurately
- Shutting down the deli/butcher station according to Company protocol
- Knowledge and implementation of safe food handling procedures
- Unload and stock merchandise for the Deli/Butcher team
- Maintaining a positive, equitable work environment for all staff
- Communicate and collaborate with co-workers, supervisors, and/or outside contacts in a timely and appropriate manner and in line with our Communication Code of Conduct, especially during service and regarding inventory levels of ingredients and packaging
Competencies
- Excellent customer service
- Attention to detail
- Ability to safely prepare and serve food of high quality
Work environment
- Sales floor & service line of retail grocery stores
Physical demands
- Must be able to spend 6-8 hours per day on your feet
- Stooping, bending, lifting, standing for long periods of time, stretching, twisting, reaching, repetitive stocking motions, repetitive food prep motions.
- Must be able to lift and carry 50 lb cases of meat or other food products repeatedly
- Handling of refrigerated product in a cold environment for extended periods of time.
Preferred education and experience
- Experience with retail, preferably grocery
- Experience with food preparation, service, and safety
- Experience with customer service
Additional Eligibility Requirements
- Must be 18 years or older
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Benefits
- Medical insurance, with employer contribution of up to 100%
- Dental insurance, with 70% employer contribution
- Vision insurance, with 50% employer contribution
- Paid sick leave
- Paid vacation - up to 2 weeks per year
- Paid volunteer days
- Pre-tax 401k savings account
- Storewide employee discount of 20%
- Daily staff meal
- Pre-tax commuter benefits savings account
- Regular review & raise cycles
- Professional development and mentorship program