Benefits:- 401(k)
- Employee discounts
- Paid time off
About the Role:Hodges & Hodges DMD PA in Asheville, NC is looking for a friendly and organized Dental Front Desk/Scheduler to be the welcoming face of our practice! In this role, you'll play a vital part in keeping our office running smoothly while delivering an exceptional patient experience from the very first phone call to checkout.
Responsibilities:- Greet and check in patients in a warm, professional manner
- Schedule, confirm, and manage patient appointments to optimize daily flow
- Answer incoming calls and respond to patient inquiries promptly
- Verify dental insurance benefits and process claims accurately
- Collect and post patient payments, co-pays, and balances
- Maintain and update accurate patient records in dental practice management software
- Coordinate with clinical staff to ensure seamless patient transitions
Requirements:- Prior dental front desk or medical receptionist experience preferred
- Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
- Knowledge of dental insurance verification and billing processes
- Strong communication and interpersonal skills with a patient-first attitude
- Highly organized with the ability to multitask in a fast-paced environment
- Proficient in basic computer skills and office software
- Dependable, punctual, and a collaborative team player
About Us:Hodges & Hodges DMD PA is a trusted dental practice serving the Asheville, NC community with a commitment to high-quality, compassionate dental care. Our patients love us for our personalized approach and the genuine relationships we build with every visit. We take pride in fostering a supportive, team-oriented work environment where every staff member is valued and appreciated.