Front Office Receptionist (Full-Time) – Peoria Dental Smiles

Job Title: Front Office Receptionist (Full-Time)

Location: Peoria, AZ (Lake Pleasant Pkwy / West Valley Metro Area)

Compensation: $21.00 – $23.00 / hour (DOE) + Monthly Team Performance Bonus Potential!

Schedule: Full-Time | Monday – Friday 8:00 AM – 5:00 PM

Why You'll Love Working With Us

At Peoria Dental Smiles, we treat every patient like family. Led by experienced clinical experts like Dr. Reese Turner (serving the Peoria community for over 25 years) and Dr. Roxanne Imanian, our practice is built on a commitment to personalized, compassionate, and accessible dental care.

Backed by over 110+ five-star reviews and a loyal community of happy patients, we pride ourselves on maintaining a modern, high-tech office environment equipped with advanced digital technology. When you join our front-desk team, you aren't just filling a position-you become the welcoming face of a practice that values teamwork, clear communication, and directly rewards its staff through monthly performance bonuses!

The Role: What You'll Do

As our Front Office Receptionist, you are the vital first impression and administrative heartbeat of our practice. You will set the tone for an exceptional patient experience by warmly greeting patients, managing multi-line communications, coordinating scheduling, verifying insurance benefits, and keeping the daily front-office workflow running smoothly and efficiently.

Key Responsibilities:

• Patient Hospitality & Check-In: Welcome patients with warmth and professionalism, manage new patient registration, and ensure a comfortable, stress-free waiting room experience.

• Scheduling & Appointment Coordination: Handle incoming phone calls, online inquiries, and recall appointments to maintain an optimal, balanced provider schedule.

• Insurance & Financial Navigation: Verify dental insurance coverages, process claims, collect co-pays, and present transparent financial options to patients.

• Patient Communication: Manage automated and manual appointment reminders via phone, text, or email to ensure low no-show rates and smooth daily flow.

• Administrative Operations: Maintain accurate patient charts, update medical/dental records, manage correspondence, and collaborate seamlessly with clinical assistants and doctors.

Qualifications & Required Skills

• Experience:1–2 years of prior dental front office receptionist experience required.

• Customer Service Excellence: Exceptional interpersonal, verbal communication, and organizational skills with a warm, empathetic phone and in-person presence.

• Technical Acuity: Comfortable navigating dental practice management software, digital scheduling tools, and standard office technology.

• Team Mindset: A reliable, detail-oriented professional who thrives in a fast-paced setting and champions a collaborative, positive workplace culture.

What We Offer (Benefits)

• Competitive Base Pay: $21.00 – $23.00 / hour (commensurate with experience)

• Monthly Bonus Potential: Direct participation in monthly team performance bonuses!

• Comprehensive Benefits Package: Medical, Dental, and Vision coverage, 401(k), Paid Time Off (PTO), and Holiday Pay

• Stellar Practice Reputation: Work in a modern, top-tier Peoria office with an experienced leadership team and a loyal patient base.

Ready to Join Our Team?

If you are a friendly, experienced administrative professional ready to build a rewarding career with a well-established practice in the West Valley, we want to hear from you! Apply today with your updated resume to take the next step in your career with Peoria Dental Smiles.