Dental Front Office Specialist

SmartHealth Inc
  • Phoenix, AZ
    30+ days ago

    Job Description

    Our Dental Front Office Specialist is responsible attending to all patients in a positive, professional manner both in person and on the phone. Accountable for coordinating schedules, appointments and contribute to the success of an efficient office.

    Schedule: Monday through Thursday

    What You'll Do:

    • Greet all patients using scripts and office protocol, answer and manage all incoming calls.
    • Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.
    • Verify and update patient information, inform patients of policies, enter data into the system.
    • Confirm upcoming appointments and recalls, fill in cancellations and no-shows.
    • Verifies authorizations and accepts or transmits fax information for needed physician patient information
    • Collects co-payments at time of service, ensure proper billing.
    • Check fax/phone/voicemail/email consistently for updates.

    Skills and Experience:

    • Minimum 1 year of experience working in a Dental Front Office
    • Working knowledge of dental terminology, procedures and diagnosis, insurance

    Benefits:

    • Medical (as low as $68/month), Dental, and Vision Insurance
    • Vacation, Sick, and Holiday paid time off
    • 401k with Company Match

    In support of our mission statement, "Healthier Practices, Healthier Patients", we have adopted a tobacco-free environment and we do NOT hire tobacco and nicotine users, including the use of e-cigarettes/vaping.

    Monday through Thursday

    Numbers & Facts

    LocationPhoenix, AZ

    Skills

    • Billingunmatched
    • Calendar Managementunmatched
    • Co-Paymentsunmatched
    • Data Entryunmatched
    • Dental Insuranceunmatched
    • Insuranceunmatched
    • Medical Recordsunmatched
    • Plan Meetingsunmatched
    • Scripting (Scripting Languages)unmatched
    • Telephone Skillsunmatched
    • Vision Planunmatched
    • Voice Mailunmatched

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