Our Dental Front Office Specialist is responsible attending to all patients in a positive, professional manner both in person and on the phone. Accountable for coordinating schedules, appointments and contribute to the success of an efficient office.
Schedule: Monday through Thursday
What You'll Do:
Greet all patients using scripts and office protocol, answer and manage all incoming calls.
Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.
Verify and update patient information, inform patients of policies, enter data into the system.
Confirm upcoming appointments and recalls, fill in cancellations and no-shows.
Verifies authorizations and accepts or transmits fax information for needed physician patient information
Collects co-payments at time of service, ensure proper billing.
Check fax/phone/voicemail/email consistently for updates.
Skills and Experience:
Minimum 1 year of experience working in a Dental Front Office
Working knowledge of dental terminology, procedures and diagnosis, insurance
Benefits:
Medical (as low as $68/month), Dental, and Vision Insurance
Vacation, Sick, and Holiday paid time off
401k with Company Match
In support of our mission statement, "Healthier Practices, Healthier Patients", we have adopted a tobacco-free environment and we do NOT hire tobacco and nicotine users, including the use of e-cigarettes/vaping.
Monday through Thursday
Numbers & Facts
Location
Phoenix, AZ
Skills
Billingunmatched
Calendar Managementunmatched
Co-Paymentsunmatched
Data Entryunmatched
Dental Insuranceunmatched
Insuranceunmatched
Medical Recordsunmatched
Plan Meetingsunmatched
Scripting (Scripting Languages)unmatched
Telephone Skillsunmatched
Vision Planunmatched
Voice Mailunmatched
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